Moveworks Reviews - Pros & Cons, Ratings & more - 2025
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Moveworks
93%
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    • Moveworks

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    93%

    Moveworks, an AI platform, boosts employee productivity by unifying enterprise systems. Offering natural language processing, enterprise integration, and trusted solutions, it supports IT teams, HR, customer support, and business leaders.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    93% Subscribed Score

    Analysis

    Moveworks is a cloud-based AI platform designed to automate IT support and operational tasks for large enterprises. With robust natural language understanding, it streamlines workflows across tools like ITSM, HRIS, and ERP, offering over 100 pre-built use cases. Its key advantages include quick deployment, adaptive learning, and cross-platform compatibility, making it ideal for IT teams and operations managers. Compared to alternatives like Aisera or Leena AI, Moveworks excels in scalability and native integrations but may have higher pricing, which is undisclosed. Customer support is responsive and efficient, adding to its value for enterprise adoption. Cost-effectiveness depends on organization size and customization needs.

    Subscribed Score Metrics
    33/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    6/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    5/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    5/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    6/6 Metric Checks
    MetricsScore
    Customer Support5/6
    Security5/6
    Ease of Use6/6
    Value of Money5/6
    Integration6/6
    Popularity6/6
    Radar Chart Table View
    Pros & Cons
    Instant issue resolution
    Wide system integration
    High ease of use
    Reliable natural language understanding
    Limited customization options
    No pricing transparency
    Dependent on business-specific setups
    Requires initial configuration effort

    Reviews of Moveworks from other platforms

    4.6
    (41)
    4.6
    (41 Reviews)
    G2 Review
    5
    (1)
    5
    (1 Reviews)
    Capterra Review

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