How to Cancel Moveworks Subscription

While Moveworks doesn’t offer a self-service cancellation option within their platform, terminating your subscription is achievable through contacting their support team. Here’s how:

Contacting Moveworks Support:

Moveworks provides multiple channels for contacting their support team to initiate subscription cancellation:

Moveworks Portal: Access the Moveworks Portal by logging in to my.moveworks.com. Click on the question mark icon in the top right corner and select “Support” to create a ticket.
Control Center App: If you haven’t accessed the Moveworks Portal yet, utilize the Control Center app. Navigate to the “Help” section and utilize the “Support” button to create a ticket.
Moveworks Customer Portal: For customers with access to the Moveworks Customer Portal (trust.moveworks.com), log in and submit a ticket through the portal. If you lack access, contact your Moveworks Customer Success team to obtain it.
Email Support: You can also email them through [email protected] .

Additional Considerations:

Contractual Terms: Your specific Moveworks subscription agreement might outline specific cancellation terms or potential fees associated with early termination.
Outstanding Balances: Ensure you have settled any outstanding balances before requesting cancellation to avoid complications.
Data Deletion: Moveworks’ data deletion policies are likely outlined within their terms of service. If you have concerns about data retention, clarify your preferences during the cancellation process.
Support Hours: Moveworks Support operates between 6am-6pm local customer time.

By following these steps and contacting Moveworks support through their preferred channels, you can effectively initiate the cancellation of your subscription and ensure a smooth termination process. Remember to carefully review your contract terms and address any outstanding balances beforehand.