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Revolutionize E-Commerce with MyAlice – All-in-One Conversational Commerce Platform
MyAlice, a leading solution in live chat and social commerce software, empowers Shopify and WooCommerce brands to streamline customer communication and drive sales through multiple...
Revolutionize E-Commerce with MyAlice – All-in-One Conversational Commerce Platform
MyAlice, a leading solution in live chat and social commerce software, empowers Shopify and WooCommerce brands to streamline customer communication and drive sales through multiple channels. Designed to meet the evolving needs of socially active e-commerce businesses, MyAlice consolidates customer interactions, order management, and sales into a user-friendly platform.
Why Choose MyAlice?
MyAlice stands out with its unique and comprehensive features:
- Unified Customer Inbox: Manage all communication from social channels, live chat, and websites in one place, eliminating the need to switch between platforms.
- E-Commerce Order Management: Effortlessly view inventory, create or update orders, and access customer details directly within the shared inbox.
- No-Code Chatbots: Build automated workflows in minutes to handle queries, save time, and support customers in multiple languages without technical expertise.
- Team Collaboration Tools: Streamline support with team inboxes, ticketing, canned responses, internal notes, and simple task assignment to improve efficiency.
- Insightful Analytics: Automatically generate reports on customer interactions, agent performance, user behavior, and sales to guide strategic decisions.
What Makes MyAlice Unique?
Unlike traditional chat or storefront solutions, MyAlice seamlessly integrates live chat, chatbots, messaging channels, and e-commerce tools under one system. Key integrations include Facebook, Messenger, Instagram, WhatsApp, Viber, Telegram, Line, and mobile apps, making it a true multichannel solution for socially-driven e-commerce growth.
Who Is MyAlice For?
MyAlice is perfect for:
- E-Commerce Store Owners: Socially active Shopify and WooCommerce brands aiming to boost sales while enhancing customer experiences.
- Customer Support Teams: Businesses seeking to efficiently manage customer interactions across social and digital platforms.
- Small and Mid-Sized Enterprises: Organizations looking for cost-effective solutions to handle sales and support in one place.
In conclusion, MyAlice is a versatile and forward-thinking platform designed for modern e-commerce businesses looking to optimize their sales and customer support. By centralizing communication, automating workflows, and providing actionable analytics, MyAlice redefines social commerce for growing brands. Simplify operations, foster customer relationships, and achieve success with MyAlice.
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Most frequent question about MyAlice
MyAlice is an all-in-one conversational commerce platform that enables you to connect and manage live chat conversations, social messages, and e-commerce orders from a single dashboard. It helps store owners and D2C brands sell more through conversations by automating customer support, managing orders, and providing real-time analytics.
MyAlice offers AI-powered NLP chatbots that can answer up to 60% of customers’ questions in multiple languages across all channels, providing 24/7 customer support. It also includes automated conversation management, product recommendation features, and the ability to manage support, social media, and e-commerce orders in one place.
MyAlice integrates with WooCommerce and Shopify. It is also working on integrating with other platforms such as Magento and BigCommerce.
MyAlice offers several pricing plans: Premium ($51-$60 per month for 5 team members, with additional members billed at $10-$12 per month), Business ($153-$180 per month for 5 team members, with additional members billed at $31-$36 per month), and an Enterprise plan with custom pricing for unlimited team members.
No, MyAlice does not provide API support.
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