NPS Today Reviews, Pricing, Features & Alternatives (2026)

4.7/5

(3)

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Customer Feedback Software

NPS Today

NPS Today is a plug-and-play customer experience platform specializing in Net Promoter Score surveys. It enables businesses to collect, analyze, and act on customer feedback effortlessly. Designed for seamless integration and expert guidance to boost loyalty and satisfaction.

68% Subscribed Score

NPS Today Overview

What is NPS Today?

4.7

★ ★ ★ ★ ★

Reviews

68%

Subscribed Score

Unclaimed

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Why teams choose NPS Today

Key Features

Expert Support

Help available when you need it.

Affordable Pricing

Transparent plans to fit any budget.

Trusted by Thousands

Proven by professionals worldwide.

Who is NPS Today for?

NPS Today

NPS Today is a comprehensive customer experience (CX) management platform that simplifies the process of measuring and improving customer loyalty through Net Promoter Score (NPS) surveys. Based in Copenhagen, the software offers plug-and-play solutions tailored for businesses seeking to enhance satisfaction without complex setups. It provides tools for survey deployment, real-time analytics, and actionable insights to drive customer retention.

Why Use NPS Today?

Effortless NPS Measurement: Deploy customizable surveys quickly to gauge customer loyalty with standard NPS methodology.
Real-Time Insights: Access dashboards for immediate feedback analysis and trend tracking.
Expert Support: Includes NPS Coach assistance post-implementation for optimized results.
Scalable Solutions: Suited for growing businesses with volume-based pricing options.

Who is NPS Today For?

SMBs and Enterprises: Ideal for small to medium businesses and larger organizations needing reliable CX tools.
Customer-Centric Teams: Marketing, support, and product teams focused on feedback-driven improvements.
Salesforce Users: Seamless integration via AppExchange for enhanced CRM workflows.

Key Features and Benefits

Customizable Surveys: Tailor questions and distribution channels for targeted feedback.
Automated Follow-Ups: Trigger actions based on responses to engage promoters and detractors.
Multi-Currency Pricing: Plans in EUR and DKK for European markets, with no usage commitment.
Integration Ready: Works with Salesforce and other tools for streamlined data flow.
Feedback Analysis: Advanced reporting to identify trends and improvement areas.

The platform emphasizes simplicity and effectiveness, helping companies turn feedback into loyalty growth. With tiered plans from Starter to Enterprise, it accommodates various business sizes while delivering high ROI through better customer experiences.

NPS Today Summary

NPS Today

Why Use NPS Today?

Effortless NPS Measurement: Deploy customizable surveys quickly to gauge customer loyalty with standard NPS methodology.
Real-Time Insights: Access dashboards for immediate feedback analysis and trend tracking.
Expert Support: Includes NPS Coach assistance post-implementation for optimized results.
Scalable Solutions: Suited for growing businesses with volume-based pricing options.

Who is NPS Today For?

SMBs and Enterprises: Ideal for small to medium businesses and larger organizations needing reliable CX tools.
Customer-Centric Teams: Marketing, support, and product teams focused on feedback-driven improvements.
Salesforce Users: Seamless integration via AppExchange for enhanced CRM workflows.

Key Features and Benefits

Customizable Surveys: Tailor questions and distribution channels for targeted feedback.
Automated Follow-Ups: Trigger actions based on responses to engage promoters and detractors.
Multi-Currency Pricing: Plans in EUR and DKK for European markets, with no usage commitment.
Integration Ready: Works with Salesforce and other tools for streamlined data flow.
Feedback Analysis: Advanced reporting to identify trends and improvement areas.

NPS Today reviews and insights

Learn what people say about NPS Today

4.7 ★ ★ ★ ★ ★

3 Reviews

68%

Subscribed Score

Overall rating

CX 5/6

Security 4/6

Ease of Use 5/6

Value 4/6

Integration 4/6

Popularity 3/6

Steven Dianala Organic

Marketing

3 months ago

How does this compare to similar products you’ve tried?

It feels more structured and focused on consistency compared to other NPS tools. The single-scale approach is nice, but it’s still similar to most feedback platforms at the core.

What feels confusing or hard to use?

If you’re not familiar with NPS, it can feel a bit abstract at first. It’s not always obvious how to turn the scores into real actions.

What new feature would you love to see added?

More advanced insights or AI suggestions would be really helpful. Something that clearly tells you what actions to take based on feedback would make a big difference.

Final thoughts, wrap up what you think

It’s solid for tracking feedback, but you need to know how to use it properly to get real value.

Upvote (2)

Kristine Aila User Test Enabled

See My Portfolio

3 months ago

What do you like best about this product?

What I like best about this product is how simple it makes collecting and tracking customer feedback through NPS surveys. It gives real-time insights that help me understand customer satisfaction quickly.

What feels confusing or hard to use?

What feels confusing is some of the advanced analytics and customization options, since they take time to fully understand. It can also take a bit of exploration to get used to the reporting features.

What could make it even better?

It could be better with more advanced customization options for surveys and clearer, more guided analytics features to help users understand insights faster.

Final thoughts, wrap up what you think

I would recommend it because it makes it very easy to collect and understand customer feedback through simple NPS surveys and real-time insights. I would rate it around 9 out of 10 since it is efficient, user-friendly, and helpful for improving customer experience, though it could still benefit from more advanced customization and deeper analytics.

Upvote (1)

Jackie Liezel Jane Broniola Incentivized

Social Media Manager | Graphic Designer | Content Creator | Coding Instructor | Digital Marketing Specialist

See My Portfolio

3 months ago

What’s the biggest benefit you’ve noticed?

NPS Today basically turned a process that used to take me forever into something i can check and act on super quickly. the time it saves adds up more than you'd think over a week

Have you experienced any bugs or errors?

had one instance where a report didnt load right away on NPS Today but i had a bunch of tabs open and my browser was basically crying at that point. refreshed it and everything came back fine no issues after

Is there a workflow that could be simpler?

setting up my first automated follow up in NPS Today took more steps than i expected but i skipped the setup guide like a dummy and did it the hard way. the guide actually walks you through it pretty smoothly

Final thoughts, wrap up what you think

already sent the link to two people on my team who handle customer success and both of them have been using NPS Today regularly since. easy rec with zero hesitation

Upvote (2)

NPS Today User Reviews

Overall Ratings

4.7

★ ★ ★ ★ ★

5/6

Security

4/6

Ease of Use

5/6

Value

4/6

Integration

4/6

Popularity

3/6

Reviews from G2, Capterra, Trustpilot

NPS Today pricing

Pricing model

Pricing Range

€174-€1,676 / mo

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€174-€1,676 /mo

4.7/5

(3)

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68% Subscribed Score

Overview

NPS Today

Why Use NPS Today?

Effortless NPS Measurement: Deploy customizable surveys quickly to gauge customer loyalty with standard NPS methodology.
Real-Time Insights: Access dashboards for immediate feedback analysis and trend tracking.
Expert Support: Includes NPS Coach assistance post-implementation for optimized results.
Scalable Solutions: Suited for growing businesses with volume-based pricing options.

Who is NPS Today For?

SMBs and Enterprises: Ideal for small to medium businesses and larger organizations needing reliable CX tools.
Customer-Centric Teams: Marketing, support, and product teams focused on feedback-driven improvements.
Salesforce Users: Seamless integration via AppExchange for enhanced CRM workflows.

Key Features and Benefits

Customizable Surveys: Tailor questions and distribution channels for targeted feedback.
Automated Follow-Ups: Trigger actions based on responses to engage promoters and detractors.
Multi-Currency Pricing: Plans in EUR and DKK for European markets, with no usage commitment.
Integration Ready: Works with Salesforce and other tools for streamlined data flow.
Feedback Analysis: Advanced reporting to identify trends and improvement areas.

Where NPS Today performs best

What users like

Plug-and-play setup

Real-time NPS analytics

Salesforce integration

Expert NPS Coach support

Where NPS Today falls short

What users dislike

Pricing in EUR/DKK

No free plan mentioned

Limited public details

Enterprise-focused scaling

Subscribed Score Metrics

25/36 Metric achieved

MetricsScore

Customer Support5/6

Security4/6

Ease of Use5/6

Value of Money4/6

Integration4/6

Popularity3/6

Radar Chart Table View

NPS Today Pricing Range

€174-€1,676 / mo

NPS Today in action

A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

Alternatives to NPS Today

A list of platforms similar to NPS Today, helping you evaluate which tool best matches your needs.

SurveySparrow

How to cancel NPS Today

Need to cancel NPS Today? Here is how

Log into your NPS Today account, navigate to billing settings, and select cancel subscription. Confirm and submit; it takes effect at cycle end. Contact support for help if issues arise.

FAQs about NPS Today

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NPS Today Reviews, Pricing, Features & Alternatives (2026)