Explore Olark
Olark is a versatile tool in the Live Chat Software category, designed to enhance customer engagement. Olark’s user-friendly live chat solution allows businesses to provide prompt customer service, convert leads, and gain deep insight into customer preferences. Supporting accessibility standards (WCAG 2.0 AA) and GDPR compliance, Olark ensures inclusivity and data protection for all users. Explore exclusive deals. For alternatives, consider Drift, LiveAgent, and LiveChat.
Why Use Olark?
Here are key reasons to consider Olark for your live chat needs:
- Quick and Easy Setup: Get started within minutes using Olark’s simple installation process, enabling instant live chat functionality on your website.
- Customizable Design: Adjust chatbox appearance to match your brand, making it a seamless part of your website’s interface.
- Deep Insights: Leverage chat transcripts, customer profiles, and powerful analytics to understand customer behavior and refine strategies.
- Integration Friendly: Connect Olark with widely-used CRM, eCommerce, marketing, and help desk platforms for added functionality.
- Scalable Plans: Competitive pricing, starting at $17/month per live chat operator, ensures businesses of all sizes can scale customer interactions affordably.
Who is Olark For?
Olark serves various business needs and sectors:
- Small and Medium Enterprises: Designed for organizations prioritizing customer service and lead conversions with minimal setup and costs.
- Sales Teams: Enable sales reps to engage visitors in real-time, addressing inquiries and closing deals faster.
- Customer Support Teams: Provide quick and accurate responses using Olark’s co-browsing, automated greetings, and knowledge base functionalities.
- E-commerce Websites: Help prospective buyers with instant support and foster higher conversions by resolving any shopping queries instantly.
Olark makes live engagement with website visitors seamless and effective. Whether for customer service, sales, or real-time support, Olark drives valuable interactions that elevate the customer experience and boost business outcomes.
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Steps to Cancel Olark Subscription
Olark Pricing
To cancel an Olark product:
- Go to the Billing page.
- Click "Cancel plan" and complete the survey.
- Request a refund via support ticket.
Most frequent question about Olark
Olark allows users to send and receive JPG, JPEG, PNG, GIF, PDF, and TXT files via the chatbox.
Yes, Olark offers a co-browsing feature as a Power-Up, allowing users to view, annotate, and control a visitor’s screen.
Yes, Olark integrates with numerous platforms, including Slack, Hubspot, Magento, Zendesk, and Salesforce.
Yes, Olark allows customization of the chatbox’s appearance and behavior through its JavaScript API and design tools.
Try these alternatives of Olark
LiveChat is a leading customer service software enabling real-time engagement, customizable chat experiences, comprehensive analytics, and seamless integrations. It serves customer support, sales teams, e-commerce businesses, and SMEs, enhancing customer satisfaction.
Tidio is a customer communication platform offering live chat, chatbots, and email marketing for businesses. It enables real-time engagement, automates responses, and supports multichannel communication, benefiting e-commerce, service providers, website owners, and marketing teams.
Drift is a conversational marketing platform enhancing customer engagement through real-time interactions, automated lead qualification, and seamless Salesloft integration. It benefits sales, marketing, and support teams by improving communication and efficiency.