Monthly Subscription:

1. Access Billing Page: Log in to your Productboard account and navigate to the “Billing” page.
2. Cancel Subscription: Locate the cancellation option within the “Billing” page.
3. Confirmation: Confirm your decision to cancel the subscription.

Annual Subscription:

1. Notification Requirement: Notify Productboard of your intention to not renew at least 30 days before your subscription ends. This can be done via chat or email support@productboard.com.
2. Renewal Prevention: Providing less than 30 days’ notice will result in automatic renewal.

Important Considerations:

• Data Retention: Your data remains accessible for 90 days after cancellation.
• Data Export: It’s your responsibility to export any necessary data before the 90-day window closes. Refer to Productboard’s guide on exporting notes for assistance.
• Data Deletion: After 90 days, Productboard will permanently delete your data.

By following these steps and understanding the implications, you can effectively cancel your Productboard subscription and manage your data accordingly.