How to Cancel Productboard Subscription
Here’s how to cancel your Productboard subscription, considering the different billing options:
Monthly Subscription:
- Access Billing Page: Log in to your Productboard account and navigate to the “Billing” page.
- Cancel Subscription: Locate the cancellation option within the “Billing” page.
- Confirmation: Confirm your decision to cancel the subscription.
Annual Subscription:
- Notification Requirement: Notify Productboard of your intention to not renew at least 30 days before your subscription ends. This can be done via chat or email [email protected].
- Renewal Prevention: Providing less than 30 days’ notice will result in automatic renewal.
Important Considerations:
- Data Retention: Your data remains accessible for 90 days after cancellation.
- Data Export: It’s your responsibility to export any necessary data before the 90-day window closes. Refer to Productboard’s guide on exporting notes for assistance.
- Data Deletion: After 90 days, Productboard will permanently delete your data.
By following these steps and understanding the implications, you can effectively cancel your Productboard subscription and manage your data accordingly.