How to Cancel Productboard Subscription - Subscribed.FYI
Project Management


Productboard is a cloud-based product management platform that streamlines product development. It centralizes idea capture, prioritizes features based on data-driven insights, fosters collaboration, and aligns teams and stakeholders.

How to Cancel Productboard Subscription

Here’s how to cancel your Productboard subscription, considering the different billing options:

Monthly Subscription:

  1. Access Billing Page: Log in to your Productboard account and navigate to the “Billing” page.
  2. Cancel Subscription: Locate the cancellation option within the “Billing” page.
  3. Confirmation: Confirm your decision to cancel the subscription.

Annual Subscription:

  1. Notification Requirement: Notify Productboard of your intention to not renew at least 30 days before your subscription ends. This can be done via chat or email [email protected].
  2. Renewal Prevention: Providing less than 30 days’ notice will result in automatic renewal.

Important Considerations:

  • Data Retention: Your data remains accessible for 90 days after cancellation.
  • Data Export: It’s your responsibility to export any necessary data before the 90-day window closes. Refer to Productboard’s guide on exporting notes for assistance.
  • Data Deletion: After 90 days, Productboard will permanently delete your data.

By following these steps and understanding the implications, you can effectively cancel your Productboard subscription and manage your data accordingly.

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