Explore Pure Chat
Enhance Customer Engagement with Pure Chat – The Go-To Live Chat Solution
Pure Chat, a leading choice in the Live Chat Software category, empowers small and mid-sized businesses to effectively connect with their website visitors. Designed to streamline customer...
Enhance Customer Engagement with Pure Chat – The Go-To Live Chat Solution
Pure Chat, a leading choice in the Live Chat Software category, empowers small and mid-sized businesses to effectively connect with their website visitors. Designed to streamline customer interactions, Pure Chat enables businesses to engage across every stage of the customer journey—whether to share information, nurture leads, or provide top-notch customer support that improves sales and customer satisfaction.
Why Use Pure Chat?
Pure Chat excels in live chat solutions with its impressive features:
- User-Friendly Design: Pure Chat offers an intuitive interface, ensuring that teams can easily manage conversations with website visitors without extensive training.
- Customizable Widgets: Tailor the chat experience by altering colors, branding, and text to match your company’s identity and create a cohesive user experience.
- Unlimited Flexibility: Even the Free plan provides unlimited users/operators, unlimited chats, and usability across up to three websites, making it ideal for startups or businesses with a lean budget.
- Advanced Functionality: Opt for the Pro plan to gain valuable features like visitor analytics, trigger-based notifications, SMS alerts, detailed reporting, and the ability to remove branding.
- Mobile Accessibility: Pure Chat’s dedicated iOS and Android apps ensure that businesses remain connected with prospects and customers on-the-go.
Who is Pure Chat For?
Pure Chat is a perfect fit for:
- Small and Mid-Sized Businesses: Ideal for organizations looking to enhance visitor engagement without heavy investments in complex tools.
- Customer Support Teams: Equip support teams with tools like canned responses, chat history, and conversation archiving to improve efficiency.
- Sales Teams: Drive lead conversion by identifying potential customers, using customer profiles, and leveraging trigger-based proactive chat.
- Budget-Conscious Startups: Take full advantage of the Free plan while successfully managing customer interactions.
In summary, Pure Chat delivers a simple yet highly effective solution for businesses aiming to improve visitor interaction, increase lead conversion, and ensure exceptional customer service. Whether you’re a growing enterprise or a resourceful startup, Pure Chat provides the tools necessary to connect with your audience and grow your business.
Pure Chat Satisfaction and Score
Pure Chat Score and Review
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Pure Chat Pricing and Features
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Steps to Cancel Pure Chat Subscription
Pure Chat Pricing
To cancel a Pure Chat product:
- Cancel your account through the platform.
- Email [email protected] with billing information.
- Request a refund within 30 days of initial purchase date.
- Cancellation is effective at the end of the current billing period unless during an introductory money back guarantee period.
Most frequent question about Pure Chat
Pure Chat offers features such as unlimited chats, customizable chat widgets, real-time messaging, canned responses, file transfer, and unlimited chat history transcripts. It also includes integrations with various software, advanced widget customization, and real-time visitor analytics.
You can customize the chat widget to match your website’s style and branding. This includes choosing the color scheme, setting up automated welcomes and messages, and configuring what is displayed when agents are available or unavailable. The widget editor allows for specific triggers for the appearance of chat boxes and forms.
Pure Chat provides real-time visitor analytics, contact history, and comprehensive account statistics and reports. It also includes features like visitor tracking, which shows the number of visitors on your site, their stay duration, and the URLs they are viewing. This helps in identifying promising leads and optimizing marketing and sales efforts.
Yes, Pure Chat integrates with popular software products such as Google Analytics, HubSpot, and Infusionsoft. Additionally, you can use Zapier to integrate with over 1000 other applications, making it easy to leverage contact and behavioral information across your organization.
Pure Chat offers various plans, including a Growth plan and a PRO plan. The Growth plan costs $39/month (paid annually) and includes up to 4 users/operators and 1 website, while the PRO plan costs $79/month (paid annually) and includes up to 10 users/operators and unlimited websites. Both plans offer unlimited chats and other advanced features.
Try these alternatives of Pure Chat
LiveChat is a leading customer service software enabling real-time engagement, customizable chat experiences, comprehensive analytics, and seamless integrations. It serves customer support, sales teams, e-commerce businesses, and SMEs, enhancing customer satisfaction.
Intercom is a customer messaging platform that facilitates real-time, personalized communication. It’s used by businesses for live chat, targeted messaging, customer support, and automation. It caters to customer support teams, sales teams, product managers, and marketing teams, enhancing customer relationships and experiences.