Pure Chat Overview of Reviews & Product Details - 2025
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Pure Chat

Pure Chat is a user-friendly live chat software designed for small and mid-sized businesses to enhance customer engagement. It supports unlimited users and chats, making it ideal for driving leads, providing support, and boosting satisfaction. With customizable widgets, visitor analytics, and mobile apps, Pure Chat ensures seamless communication throughout the customer journey. Flexible pricing plans, including a free option, make it accessible to businesses of all sizes.

Pure Chat

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Pure Chat is an intuitive solution in the Live Chat Software category, designed to empower small and mid-sized businesses to engage their website visitors effectively. By offering real-time communication capabilities, Pure Chat simplifies customer support, enhances lead generation, and improves overall customer satisfaction. Whether you’re a startup or a growing business, its versatile features make it an essential tool for connecting seamlessly with your audience.

Pure Chat provides two plans to cater to diverse business needs. The Free Plan comes with unlimited chats, operators, and use across up to three websites, ideal for startups exploring live chat solutions. For businesses seeking advanced capabilities, the Pro Plan includes premium features such as visitor analytics, customizable branding, trigger-based notifications, unlimited contacts, and detailed reporting – all designed to elevate customer interactions and drive measurable business outcomes.

Explore exclusive deals for Pure Chat and elevate your live chat experience. For alternative solutions, consider LiveChat, Olark, and Intercom. These provide unique functionalities to tailor-fit your customer engagement strategy.

Why Use Pure Chat?

Opting for Pure Chat ensures businesses can build strong connections with their customers and boost conversions with streamlined, user-friendly live chat capabilities:

  • Unlimited Accessibility: The Free Plan supports unlimited chats and operators, ensuring seamless communication while scaling effortlessly across up to three sites.
  • Customization and Branding: Pure Chat allows businesses to customize chat widgets, making every interaction align with their unique identity and tone.
  • Mobile and Cross-platform Compatibility: With iOS and Android support, customer interactions can be managed on-the-go, providing flexibility and operational ease.
  • Advanced Analytics: The Pro Plan delivers actionable insights with visitor analytics and detailed reporting to drive performance improvements and customer satisfaction.
  • Enhanced Proactive Outreach: Utilize trigger-based notifications and engagement hubs to proactively connect with visitors at optimal moments, ensuring a superior user experience.

Who is Pure Chat For?

Pure Chat caters to a wide array of businesses aiming to enhance customer engagement:

  • Small Businesses and Startups: Its Free Plan is perfect for businesses needing powerful yet cost-effective live chat solutions.
  • Customer Support Teams: Support agents can leverage advanced features to deliver quick, effective resolutions and build lasting relationships.
  • Digital Marketers: Use tools like visitor engagement hubs for lead nurturing, driving conversions through strategic targeting.
  • Sales Professionals: With detailed contact insights, sales teams can improve communication and drive deal closures more effectively.

Pure Chat is the go-to solution for businesses looking to create seamless, customer-centric digital experiences. Its robust features, customization options, and comprehensive plans make it a vital tool in any business’s digital engagement strategy.

Pure Chat Summary

Pure Chat is an intuitive solution in the Live Chat Software category, designed to empower small and mid-sized businesses to engage their website visitors effectively. By offering real-time communication capabilities, Pure Chat simplifies customer support, enhances lead generation, and improves overall customer satisfaction. Whether you’re a startup or a growing business, its versatile features make it an essential tool for connecting seamlessly with your audience.

Pure Chat provides two plans to cater to diverse business needs. The Free Plan comes with unlimited chats, operators, and use across up to three websites, ideal for startups exploring live chat solutions. For businesses seeking advanced capabilities, the Pro Plan includes premium features such as visitor analytics, customizable branding, trigger-based notifications, unlimited contacts, and detailed reporting – all designed to elevate customer interactions and drive measurable business outcomes.

Explore exclusive deals for Pure Chat and elevate your live chat experience. For alternative solutions, consider LiveChat, Olark, and Intercom. These provide unique functionalities to tailor-fit your customer engagement strategy.

Why Use Pure Chat?

Opting for Pure Chat ensures businesses can build strong connections with their customers and boost conversions with streamlined, user-friendly live chat capabilities:

  • Unlimited Accessibility: The Free Plan supports unlimited chats and operators, ensuring seamless communication while scaling effortlessly across up to three sites.
  • Customization and Branding: Pure Chat allows businesses to customize chat widgets, making every interaction align with their unique identity and tone.
  • Mobile and Cross-platform Compatibility: With iOS and Android support, customer interactions can be managed on-the-go, providing flexibility and operational ease.
  • Advanced Analytics: The Pro Plan delivers actionable insights with visitor analytics and detailed reporting to drive performance improvements and customer satisfaction.
  • Enhanced Proactive Outreach: Utilize trigger-based notifications and engagement hubs to proactively connect with visitors at optimal moments, ensuring a superior user experience.

Who is Pure Chat For?

Pure Chat caters to a wide array of businesses aiming to enhance customer engagement:

  • Small Businesses and Startups: Its Free Plan is perfect for businesses needing powerful yet cost-effective live chat solutions.
  • Customer Support Teams: Support agents can leverage advanced features to deliver quick, effective resolutions and build lasting relationships.
  • Digital Marketers: Use tools like visitor engagement hubs for lead nurturing, driving conversions through strategic targeting.
  • Sales Professionals: With detailed contact insights, sales teams can improve communication and drive deal closures more effectively.

Pure Chat is the go-to solution for businesses looking to create seamless, customer-centric digital experiences. Its robust features, customization options, and comprehensive plans make it a vital tool in any business’s digital engagement strategy.

Pure Chat reviews

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Overall rating

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CX 4/6

How good is the customer support based on subscribed’s assessment

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Security 4/6

How secure is the product based on Subscribed’s assessment?

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Ease of Use 5/6

How easy is the product to use, based on Subscribed’s assessment?

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Value 5/6

What is the value for money based on Subscribed’s assessment?

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Integration 3/6

How many integrations does the product offer?

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Popularity 4/6

How popular is the product?

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Reviews from G2, Capterra, Trustpilot
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These ratings come directly from third-party platforms like G2, Capterra, and Trustpilot. They reflect real user feedback collected independently on those sites.

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Pure Chat

Pricing Range
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This only an estimated pricing range, visit Pure Chat pricing page to access all the information by clicking “Visit Now”.

$49-$99 / Month
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This product comes with a special deal, see details

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69% Subscribed Score
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The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

Analysis

Pure Chat is an intuitive solution in the Live Chat Software category, designed to empower small and mid-sized businesses to engage their website visitors effectively. By offering real-time communication capabilities, Pure Chat simplifies customer support, enhances lead generation, and improves overall customer satisfaction. Whether you’re a startup or a growing business, its versatile features make it an essential tool for connecting seamlessly with your audience.

Pure Chat provides two plans to cater to diverse business needs. The Free Plan comes with unlimited chats, operators, and use across up to three websites, ideal for startups exploring live chat solutions. For businesses seeking advanced capabilities, the Pro Plan includes premium features such as visitor analytics, customizable branding, trigger-based notifications, unlimited contacts, and detailed reporting – all designed to elevate customer interactions and drive measurable business outcomes.

Explore exclusive deals for Pure Chat and elevate your live chat experience. For alternative solutions, consider LiveChat, Olark, and Intercom. These provide unique functionalities to tailor-fit your customer engagement strategy.

Why Use Pure Chat?

Opting for Pure Chat ensures businesses can build strong connections with their customers and boost conversions with streamlined, user-friendly live chat capabilities:

  • Unlimited Accessibility: The Free Plan supports unlimited chats and operators, ensuring seamless communication while scaling effortlessly across up to three sites.
  • Customization and Branding: Pure Chat allows businesses to customize chat widgets, making every interaction align with their unique identity and tone.
  • Mobile and Cross-platform Compatibility: With iOS and Android support, customer interactions can be managed on-the-go, providing flexibility and operational ease.
  • Advanced Analytics: The Pro Plan delivers actionable insights with visitor analytics and detailed reporting to drive performance improvements and customer satisfaction.
  • Enhanced Proactive Outreach: Utilize trigger-based notifications and engagement hubs to proactively connect with visitors at optimal moments, ensuring a superior user experience.

Who is Pure Chat For?

Pure Chat caters to a wide array of businesses aiming to enhance customer engagement:

  • Small Businesses and Startups: Its Free Plan is perfect for businesses needing powerful yet cost-effective live chat solutions.
  • Customer Support Teams: Support agents can leverage advanced features to deliver quick, effective resolutions and build lasting relationships.
  • Digital Marketers: Use tools like visitor engagement hubs for lead nurturing, driving conversions through strategic targeting.
  • Sales Professionals: With detailed contact insights, sales teams can improve communication and drive deal closures more effectively.

Pure Chat is the go-to solution for businesses looking to create seamless, customer-centric digital experiences. Its robust features, customization options, and comprehensive plans make it a vital tool in any business’s digital engagement strategy.

Pros
  • Ease of installation and setup.
  • Customizable widgets and branding options.
  • Free plan with unlimited chats and users.
  • Helpful reporting and chat history tracking.
Cons
  • Push notifications can be delayed or unreliable.
  • Occasionally logs users out automatically.
  • Limited advanced features compared to competitors.
  • Mobile app has occasional bugs and glitches.
Subscribed Score Metrics
25/36 Metric achieved
MetricsScore
Customer Support4/6
Security4/6
Ease of Use5/6
Value of Money5/6
Integration3/6
Popularity4/6
Radar Chart Table View
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
5/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
4/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
5/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
4/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
3/6 Metric Checks
Pure Chat Pricing Range
$49-$99 / Month

Pure Chat Showcase
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A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

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https://www.youtube.com/watch?v=zDJR6vZaH2k
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Pure Chat
Pure Chat

What else exists next to Pure Chat
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A list of platforms similar to Pure Chat, helping you evaluate which tool best matches your needs.

Need to cancel Pure Chat? Here is how
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Thinking about how to cancel Pure Chat this is how you do it!

To cancel a Pure Chat product:

  • Cancel your account through the platform.
  • Email accounting@purechat.com with billing information.
  • Request a refund within 30 days of initial purchase date.
  • Cancellation is effective at the end of the current billing period unless during an introductory money back guarantee period.

How to Cancel the Pure Chat

To cancel a Pure Chat product:

  • Cancel your account through the platform.
  • Email accounting@purechat.com with billing information.
  • Request a refund within 30 days of initial purchase date.
  • Cancellation is effective at the end of the current billing period unless during an introductory money back guarantee period.
Every else you need to know about Pure Chat
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A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if Pure Chat is right for you.

Pricing Range
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This only an estimated pricing range, visit Pure Chat pricing page to access all the information by clicking “Visit Now”.

$49-$99 / Month
Deals Available

This product comes with a special deal, see details

This product comes with a special deal, see details

Visit Now