How to Cancel Qdrant (2026)

How to cancel Qdrant

Qdrant Subscription Cancellation Guide

Since Qdrant offers both free open-source and paid cloud services, cancellation procedures differ by service type.

For Qdrant Cloud Users

Step 1: Access Your Account Log in to your Qdrant Cloud account at cloud.qdrant.io with your credentials.

Step 2: Navigate to Billing Settings Click on your account profile or settings menu and locate the “Billing” or “Subscription” section.

Step 3: Review Active Subscriptions View all active subscriptions and associated clusters. Note any data that may be deleted upon cancellation.

Step 4: Delete Clusters Before canceling, ensure you’ve backed up any critical data. Delete or pause clusters you no longer need through the cloud dashboard.

Step 5: Cancel Subscription In the billing section, locate the option to cancel your subscription or downgrade to a free tier if available.

Step 6: Confirm Cancellation Complete any confirmation prompts. You should receive a cancellation confirmation email.

For Open-Source Users

No cancellation needed—simply stop using the software or remove it from your infrastructure.

Important Considerations

• Canceling your Qdrant Cloud subscription will stop billing immediately but may result in data loss if clusters are deleted
• Backup your vector data before canceling
• Downgrading to free tier (if available) may be an alternative to full cancellation
• Contact [email protected] for assistance with subscription issues

Data Retention

Upon cancellation, your data may be retained for a limited period (typically 30 days) before permanent deletion. Contact support for specific data retention policies.