qwaiting Reviews - Pros & Cons, Ratings & more - 2025
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qwaiting
79%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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  • Queue Management
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  • Review

    • qwaiting

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    79%

    Qwaiting is a versatile queue management software designed to streamline customer flow and enhance service efficiency. With features like appointment scheduling, real-time monitoring, and digital signage, it helps businesses optimize operations and reduce wait times. Its user-friendly interface, customizable tools, and data-driven insights improve customer experience and organizational productivity. Suitable for businesses of all sizes, Qwaiting offers flexible pricing and seamless deployment.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    79% Subscribed Score

    Analysis

    Qwaiting is a cloud-based queue management system designed for businesses of all sizes. It enables digital check-ins, appointment booking, real-time monitoring, and detailed reporting to enhance operational efficiency and improve customer satisfaction. At $99/month with unlimited users, it is an affordable option compared to alternatives like Qminder ($389+) or WaitWell ($250+).

    Pros: Easy to deploy, real-time insights, and robust customer support (4.8/5).
    Cons: Limited multilingual support and occasional UI issues in reporting.

    Ideal for healthcare, education, and service industries, it provides scalable solutions while remaining cost-effective despite a few advanced feature limitations. Customer support is responsive, ensuring smooth onboarding and usage.

    Subscribed Score Metrics
    29/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    6/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    6/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    4/6 Metric Checks
    MetricsScore
    Customer Support6/6
    Security4/6
    Ease of Use6/6
    Value of Money5/6
    Integration4/6
    Popularity4/6
    Radar Chart Table View
    Pros & Cons
    Efficient and user-friendly interface
    Easy deployment and integration
    Excellent customer support
    Improves queue management and reporting
    High pricing for some users
    Occasional system bugs or connectivity issues
    Limited customization for access control
    UI and additional features need improvement

    Reviews of qwaiting from other platforms

    4.9
    (4)
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    G2 Review
    4.8
    (16)
    4.8
    (16 Reviews)
    Capterra Review
    3.7
    (1)
    3.7
    (1 Reviews)
    Trustpilot Review

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