How to Cancel RationalPlan

To cancel and obtain a refund for a RationalPlan product, follow these steps:

Requesting a Refund

If you are not satisfied with the RationalPlan product, you can request a refund within 30 days of your purchase. Here’s how to do it:

• Send an email to the RationalPlan support team requesting a refund.
• Ensure your email includes your purchase details and the reason for the refund, although the reason is not mandatory.

Refund Process

Once your refund request is received, the support team will process it promptly.

• You will receive a refund for the full amount of your purchase within a short period, typically immediately after the request is approved.

Canceling Subscription (Cloud Version)

If you are using the cloud-hosted version of RationalPlan, which is available on a monthly subscription, you need to cancel your subscription to avoid further charges.

• Contact the RationalPlan support team via email to request the cancellation of your subscription.
• Provide your subscription details to facilitate the cancellation process.

Returning License Key

After the refund is processed, you will no longer be authorized to use the software.

• You should delete or uninstall the software from your system.
• Any license key provided will be invalidated, and you will not be able to use it to unlock the software.

Additional Considerations

• If you have any ongoing projects, ensure you have exported or saved your project data before uninstalling the software, as access to the project files may be restricted after the license is invalidated.
• For any further assistance or questions, you can contact the RationalPlan support team within 24 working hours of your request.