SendBird Overview of Reviews & Product Details - 2025
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SendBird

Sendbird provides APIs and SDKs for integrating chat, voice, video, and live streaming into apps. It boosts engagement, scales effectively, ensures security, and suits businesses and developers aiming for interactive experiences.

SendBird

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Exclusive Perks
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Smart Automation
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Save time with AI-powered workflows.
Scales with You
Scales with You
Grows with your business needs.

Sendbird, a leader in the Customer Relationship Management space, provides APIs and SDKs for integrating chat, messaging, voice, video, and live streaming into apps. This enables developers to enhance user engagement with real-time communication. Discover exclusive deals. For alternatives, explore Twilio, IntercomDriftZoho CRM, and HubSpot.

Why Use Sendbird?

Here are some of the key benefits of using Sendbird:

  • Simplified In-App Communication: Seamlessly integrate chat, voice, video, and live streaming features into your applications without the need for complex backend infrastructure.
  • Enhanced User Engagement: Create interactive and engaging experiences that keep users coming back to your app.
  • Scalability & Performance: Sendbird’s platform is built to handle high volumes of traffic and ensures smooth communication even with large user bases.
  • Customization & Flexibility: Tailor the chat experience to your specific needs with customizable features and branding options.
  • Security & Compliance: Sendbird prioritizes data security and adheres to strict industry regulations, ensuring the safety of user information.

Who is Sendbird For?

Sendbird is ideal for:

  • Mobile App Developers: Easily add chat functionalities to various types of mobile applications, from social networking platforms to e-commerce apps.
  • Product & Engineering Teams: Focus on core app features while Sendbird handles the complexities of real-time communication infrastructure.
  • Businesses of All Sizes: From startups to large enterprises, Sendbird offers scalable solutions to meet the communication needs of any organization.
  • Anyone Building Interactive Apps: Sendbird empowers developers to create engaging and feature-rich in-app communication experiences.

Sendbird provides a powerful and flexible platform for integrating real-time communication features into various applications. By offering a robust API, comprehensive features, and a focus on scalability and security, Sendbird helps developers build engaging user experiences that drive business growth and user retention.

SendBird Summary

Sendbird, a leader in the Customer Relationship Management space, provides APIs and SDKs for integrating chat, messaging, voice, video, and live streaming into apps. This enables developers to enhance user engagement with real-time communication. Discover exclusive deals. For alternatives, explore Twilio, IntercomDriftZoho CRM, and HubSpot.

Why Use Sendbird?

Here are some of the key benefits of using Sendbird:

  • Simplified In-App Communication: Seamlessly integrate chat, voice, video, and live streaming features into your applications without the need for complex backend infrastructure.
  • Enhanced User Engagement: Create interactive and engaging experiences that keep users coming back to your app.
  • Scalability & Performance: Sendbird’s platform is built to handle high volumes of traffic and ensures smooth communication even with large user bases.
  • Customization & Flexibility: Tailor the chat experience to your specific needs with customizable features and branding options.
  • Security & Compliance: Sendbird prioritizes data security and adheres to strict industry regulations, ensuring the safety of user information.

Who is Sendbird For?

Sendbird is ideal for:

  • Mobile App Developers: Easily add chat functionalities to various types of mobile applications, from social networking platforms to e-commerce apps.
  • Product & Engineering Teams: Focus on core app features while Sendbird handles the complexities of real-time communication infrastructure.
  • Businesses of All Sizes: From startups to large enterprises, Sendbird offers scalable solutions to meet the communication needs of any organization.
  • Anyone Building Interactive Apps: Sendbird empowers developers to create engaging and feature-rich in-app communication experiences.

Sendbird provides a powerful and flexible platform for integrating real-time communication features into various applications. By offering a robust API, comprehensive features, and a focus on scalability and security, Sendbird helps developers build engaging user experiences that drive business growth and user retention.

SendBird reviews

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80%
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Overall rating

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CX 4/6

How good is the customer support based on subscribed’s assessment

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Security 4/6

How secure is the product based on Subscribed’s assessment?

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Ease of Use 5/6

How easy is the product to use, based on Subscribed’s assessment?

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Value 4/6

What is the value for money based on Subscribed’s assessment?

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Integration 5/6

How many integrations does the product offer?

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Popularity 6/6

How popular is the product?

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SendBird

Pricing Range
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This only an estimated pricing range, visit SendBird pricing page to access all the information by clicking “Visit Now”.

$399-0.8k / Month
Deals Available

This product comes with a special deal, see details

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80% Subscribed Score
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The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

Analysis

Sendbird, a leader in the Customer Relationship Management space, provides APIs and SDKs for integrating chat, messaging, voice, video, and live streaming into apps. This enables developers to enhance user engagement with real-time communication. Discover exclusive deals. For alternatives, explore Twilio, IntercomDriftZoho CRM, and HubSpot.

Why Use Sendbird?

Here are some of the key benefits of using Sendbird:

  • Simplified In-App Communication: Seamlessly integrate chat, voice, video, and live streaming features into your applications without the need for complex backend infrastructure.
  • Enhanced User Engagement: Create interactive and engaging experiences that keep users coming back to your app.
  • Scalability & Performance: Sendbird’s platform is built to handle high volumes of traffic and ensures smooth communication even with large user bases.
  • Customization & Flexibility: Tailor the chat experience to your specific needs with customizable features and branding options.
  • Security & Compliance: Sendbird prioritizes data security and adheres to strict industry regulations, ensuring the safety of user information.

Who is Sendbird For?

Sendbird is ideal for:

  • Mobile App Developers: Easily add chat functionalities to various types of mobile applications, from social networking platforms to e-commerce apps.
  • Product & Engineering Teams: Focus on core app features while Sendbird handles the complexities of real-time communication infrastructure.
  • Businesses of All Sizes: From startups to large enterprises, Sendbird offers scalable solutions to meet the communication needs of any organization.
  • Anyone Building Interactive Apps: Sendbird empowers developers to create engaging and feature-rich in-app communication experiences.

Sendbird provides a powerful and flexible platform for integrating real-time communication features into various applications. By offering a robust API, comprehensive features, and a focus on scalability and security, Sendbird helps developers build engaging user experiences that drive business growth and user retention.

Pros
  • Highly customizable and flexible
  • Easy to integrate and implement
  • Responsive and helpful support team
  • Wide range of features and tools
Cons
  • Documentation needs improvement
  • Pricing is considered high by users
  • Some features require customization
  • Occasional service interruptions reported
Subscribed Score Metrics
28/36 Metric achieved
MetricsScore
Customer Support4/6
Security4/6
Ease of Use5/6
Value of Money4/6
Integration5/6
Popularity6/6
Radar Chart Table View
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
5/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
4/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
4/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
4/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
5/6 Metric Checks
SendBird Pricing Range
$399-0.8k / Month

SendBird Showcase
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A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

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What else exists next to SendBird
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A list of platforms similar to SendBird, helping you evaluate which tool best matches your needs.

Need to cancel SendBird? Here is how
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Thinking about how to cancel SendBird this is how you do it!

Enhancing Your In-App Communication: Ending Your Sendbird Subscription

As your business communication needs evolve, or as you explore alternative in-app messaging solutions, Sendbird offers a clear and efficient process to terminate your subscription. To ensure a smooth transition and avoid unintended charges, please visit this page.

How to Cancel the SendBird

Enhancing Your In-App Communication: Ending Your Sendbird Subscription

As your business communication needs evolve, or as you explore alternative in-app messaging solutions, Sendbird offers a clear and efficient process to terminate your subscription. To ensure a smooth transition and avoid unintended charges, please visit this page.

Every else you need to know about SendBird
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A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if SendBird is right for you.

Pricing Range
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This only an estimated pricing range, visit SendBird pricing page to access all the information by clicking “Visit Now”.

$399-0.8k / Month
Deals Available

This product comes with a special deal, see details

This product comes with a special deal, see details

Visit Now