How to Cancel Shoppr

To cancel a Shoppr product order, you can follow these steps, though the specific process may vary depending on the platform or service used. Here is a general guide based on similar services:

On the App or Website

• Log in to your account: Ensure you are logged in to your Shoppr account.

• Navigate to Your Orders:

  • On the app, tap on the "Orders" section.
  • On the website, click on "Your Orders" or a similar section.

• Select the Order:

  • Choose the order you wish to cancel from the list of your orders.

• Access Help or Cancel Option:

  • On the app, tap "Help" at the top of the order page.
  • On the website, click "View order detail" and then click "Need help with something?" or a similar link.

• Cancel the Order:

  • Select "Cancel order" from the available options.
  • You may be prompted to select a reason for canceling the order.

• Confirm Cancellation:

  • Tap "Save" on the app or "Submit" on the website to confirm the cancellation.

Important Considerations

• Custom Orders: If your order includes custom items like meal combos, catering orders, or other specialized items, you may not be able to cancel them within a certain time frame (usually 24-48 hours) depending on the retailer’s policies.
• Cancellation Fees: If you cancel an order after shopping has begun, you may be charged a cancellation fee, typically $15.
• Order Status: You can only cancel orders that have not yet been packed or shipped. If the order has already been processed, you may need to contact the carrier or return the item after it has been delivered.

Additional Steps if Needed

• If you encounter any issues or if the order has already been processed, you may need to contact customer support directly for assistance.
• For orders that cannot be canceled, consider reaching out to the customer support team to see if any alternative solutions are available.