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The Plugin People
The Plugin People

The Plugin People Reviews, Pricing, Features & Alternatives (2026)

4.3/5
(3)
  • All Categories
  • Developer Tools
  • The Plugin People

    • The Plugin People develops premium Atlassian Marketplace apps to enhance Jira and Confluence workflows. Key offerings include Enterprise Mail Handler for automated email processing and Switch User for secure admin testing. These tools boost productivity for teams using Atlassian products.

    The Plugin People
    The Plugin People
    The Plugin People
    70% Subscribed Score

    The Plugin People Overview

    What is The Plugin People?

    4.3
    ★ ★ ★ ★ ★
    3
    Reviews
    70%
    Subscribed Score

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    Why teams choose The Plugin People

    Key Features

    Expert Support
    Expert Support
    Help available when you need it.
    Save Time
    Save Time
    Focus on impact, not repetitive tasks.
    No-Code Simplicity
    No-Code Simplicity
    Launch without writing a single line of code.

    Who is The Plugin People for?

    The Plugin People

    The Plugin People is a UK-based software company specializing in high-quality apps for the Atlassian ecosystem, particularly Jira and Confluence. As a Gold Marketplace Partner, they deliver robust plugins that address common pain points in issue tracking, collaboration, and administration.

    Why Use The Plugin People?

    • Advanced Email Handling: Enterprise Mail Handler for Jira (JEMHC) automates issue creation and updates from emails, supporting complex workflows for Cloud and Data Center.
    • Secure User Switching: Switch User apps for Jira and Confluence allow admins to impersonate users without credentials, ideal for troubleshooting.
    • Specialized Rendering: LaTeX and MathJax plugins enable mathematical equation display in documentation.
    • Reliable Support: Comprehensive documentation via their Confluence wiki ensures quick setup and usage.

    Who is The Plugin People For?
    Teams and enterprises relying on Atlassian tools for project management, IT service desks, and knowledge bases. Suitable for organizations needing to extend Jira/Confluence capabilities without custom development.

    Key Features and Benefits

    • Automation and Integration: Streamline email-to-issue processes, reducing manual entry and errors.
    • Admin Efficiency: Impersonation features save time on support tickets and testing.
    • Enterprise-Grade: Compatible with Cloud, Server, and Data Center deployments.
    • Documentation-Driven: Extensive wiki covers installation, configuration, and best practices.

    The Plugin People Summary

    The Plugin People

    The Plugin People is a UK-based software company specializing in high-quality apps for the Atlassian ecosystem, particularly Jira and Confluence. As a Gold Marketplace Partner, they deliver robust plugins that address common pain points in issue tracking, collaboration, and administration.

    Why Use The Plugin People?

    • Advanced Email Handling: Enterprise Mail Handler for Jira (JEMHC) automates issue creation and updates from emails, supporting complex workflows for Cloud and Data Center.
    • Secure User Switching: Switch User apps for Jira and Confluence allow admins to impersonate users without credentials, ideal for troubleshooting.
    • Specialized Rendering: LaTeX and MathJax plugins enable mathematical equation display in documentation.
    • Reliable Support: Comprehensive documentation via their Confluence wiki ensures quick setup and usage.

    Who is The Plugin People For?
    Teams and enterprises relying on Atlassian tools for project management, IT service desks, and knowledge bases. Suitable for organizations needing to extend Jira/Confluence capabilities without custom development.

    Key Features and Benefits

    • Automation and Integration: Streamline email-to-issue processes, reducing manual entry and errors.
    • Admin Efficiency: Impersonation features save time on support tickets and testing.
    • Enterprise-Grade: Compatible with Cloud, Server, and Data Center deployments.
    • Documentation-Driven: Extensive wiki covers installation, configuration, and best practices.

    The Plugin People reviews and insights

    Learn what people say about The Plugin People

    4.3 ★ ★ ★ ★ ★
    3 Reviews
    70%
    Subscribed Score

    Lear more here about the Subscribed score on how it is composed. Learn more Click here

    Overall rating

    5
    4
    3
    2
    1
    CX 4/6

    How good is the customer support based on subscribed’s assessment

    CX Icon
    Security 4/6

    How secure is the product based on Subscribed’s assessment?

    Security Icon
    Ease of Use 5/6

    How easy is the product to use, based on Subscribed’s assessment?

    EOU Icon
    Value 5/6

    What is the value for money based on Subscribed’s assessment?

    coin Icon
    Integration 5/6

    How many integrations does the product offer?

    gear Icon
    Popularity 3/6

    How popular is the product?

    star
    Jovie Macalolo-oy User Test Enabled
    Executive / Leadership
    See My Portfolio
    3 months ago
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    Report
    What feature do you use most often?
    I use the custom field mapping the most to make sure data from the emails actually lands in the right spots without me touching it. It made my workflow more easier than the usual.
    What do you dislike about this product?
    The setup is pretty overwhelming because there are so many screens and tiny checkboxes that it’s easy to get lost. The documentation is really long and technical, so finding a quick answer takes a really long time.
    What problem did this product solve for you?
    This tool allowed us to clean up the formatting and route emails to the right teams automatically so nothing falls through the cracks.
    Final thoughts, wrap up what you think
    It’s perfect for anyone who needs total control over how their support tickets are created and managed.
    Upvote (1)
    Khim Cincoflores User Test Enabled
    Customer Success
    See My Portfolio
    3 months ago
    Share
    Report
    What do you like best about this product?
    It enhances Atlassian tools. It builds plugins or other app for Atlassian software as an extension. It handles email, tracks user switching, and tracks logging and monitoring tools.
    What slows you down when using it?
    None. It works really well as an Atlassian extension. Works smoothly and well with other tools. Very convenient to use.
    Is there a workflow that could be simpler?
    It has complex configuration. It has many apps and lots of settings which seems to be confusing and overwhelming to new users.
    Final thoughts, wrap up what you think
    Works smoothly. Very convenient to use as an extension for Atlassian. Highly recommended.
    Upvote (1)
    Jackie Liezel Jane Broniola Organic
    Social Media Manager | Graphic Designer | Content Creator | Coding Instructor | Digital Marketing Specialist
    See My Portfolio
    3 months ago
    Share
    Report
    What’s the biggest benefit you’ve noticed?
    The workflow feels smooth and not stressful at all. I can get things done without jumping between too many steps
    What feels confusing or hard to use?
    At first some buttons were not super clear but I figured it out after a bit probably just me not exploring enough.
    What could make it even better?
    Maybe adding a bit more guidance for new users would help like small tips when starting out.
    Final thoughts, wrap up what you think
    I would recommend it a lot honestly. It works well once you get into it
    Upvote (1)
    The Plugin People

    The Plugin People User Reviews

    3 User Reviews

    Reviews from G2, Capterra, Trustpilot
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    These ratings come directly from third-party platforms like G2, Capterra, and Trustpilot. They reflect real user feedback collected independently on those sites.

    The Plugin People pricing

    Pricing model

    The Plugin People
    Pricing Range
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    This only an estimated pricing range, visit The Plugin People pricing page to access all the information by clicking “Visit Now”.

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    70% Subscribed Score
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    The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

    Overview

    The Plugin People

    The Plugin People is a UK-based software company specializing in high-quality apps for the Atlassian ecosystem, particularly Jira and Confluence. As a Gold Marketplace Partner, they deliver robust plugins that address common pain points in issue tracking, collaboration, and administration.

    Why Use The Plugin People?

    • Advanced Email Handling: Enterprise Mail Handler for Jira (JEMHC) automates issue creation and updates from emails, supporting complex workflows for Cloud and Data Center.
    • Secure User Switching: Switch User apps for Jira and Confluence allow admins to impersonate users without credentials, ideal for troubleshooting.
    • Specialized Rendering: LaTeX and MathJax plugins enable mathematical equation display in documentation.
    • Reliable Support: Comprehensive documentation via their Confluence wiki ensures quick setup and usage.

    Who is The Plugin People For?
    Teams and enterprises relying on Atlassian tools for project management, IT service desks, and knowledge bases. Suitable for organizations needing to extend Jira/Confluence capabilities without custom development.

    Key Features and Benefits

    • Automation and Integration: Streamline email-to-issue processes, reducing manual entry and errors.
    • Admin Efficiency: Impersonation features save time on support tickets and testing.
    • Enterprise-Grade: Compatible with Cloud, Server, and Data Center deployments.
    • Documentation-Driven: Extensive wiki covers installation, configuration, and best practices.

    Where The Plugin People performs best

    What users like
    • Automates email workflows in Jira
    • Secure user impersonation
    • Free for small teams
    • Detailed documentation

    Where The Plugin People falls short

    What users dislike
    • Atlassian-specific only
    • Subscription after 10 users
    • Limited to niche features
    • No mobile app
    Subscribed Score Metrics
    26/36 Metric achieved
    MetricsScore
    Customer Support4/6
    Security4/6
    Ease of Use5/6
    Value of Money5/6
    Integration5/6
    Popularity3/6
    Radar Chart Table View
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    5/6 Metric Checks
    Security
    Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
    4/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    5/6 Metric Checks
    The Plugin People Pricing Range
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    The Plugin People in action
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    The Plugin People
    The Plugin People

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    How to cancel The Plugin People

    Need to cancel The Plugin People? Here is how
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    Thinking about how to cancel The Plugin People this is how you do it!

    Cancel via Atlassian admin panel under Apps > Manage your apps by stopping the subscription or uninstalling. Billing ends at cycle close. Data Center users contact Atlassian.

    How to Cancel the The Plugin People

    Cancel via Atlassian admin panel under Apps > Manage your apps by stopping the subscription or uninstalling. Billing ends at cycle close. Data Center users contact Atlassian.

    FAQs about The Plugin People

    Every else you need to know about The Plugin People
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    Pricing Range
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    This only an estimated pricing range, visit The Plugin People pricing page to access all the information by clicking “Visit Now”.

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    Visit Now
    Deals Available

    This product comes with a special deal, see details

    This product comes with a special deal, see details