JIRA Overview of Reviews & Product Details - 2025
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JIRA

Jira, from Atlassian, is a versatile project management tool widely used in software development. It supports agile methodologies, offers customizable workflows, and integrates seamlessly with other tools, streamlining project management and collaboration.

JIRA

Product & Engineering
AI Choice Award
2025

All Awards

Product & Engineering
AI Choice Award
2025
Work Hub
Most Loved Award
2025
4
1
Reviews
90%
Subscribed Score

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Works Anywhere
Works Anywhere
Accessible from any device, anytime.
Secure by Design
Secure by Design
Data protection and compliance built in.
Collaborate Easily
Collaborate Easily
Built for teams and communication.

What is Jira?

Jira is a widely-used project management and issue tracking tool developed by Atlassian. Designed for software development teams, Jira provides a comprehensive platform for planning, tracking, and managing projects, as well as facilitating collaboration among team members. It is known for its flexibility, customization capabilities, and integration with various development and collaboration tools.

Why Use Jira?

In the realm of project management and issue tracking, Jira excels by:

  • Agile Project Management: Jira supports agile methodologies, allowing teams to plan, track, and manage projects using Scrum, Kanban, or a combination of agile practices.
  • Issue Tracking: Jira serves as a centralized platform for tracking issues, bugs, tasks, and user stories throughout the development lifecycle. Teams can prioritize and manage work efficiently.
  • Custom Workflows: Jira offers customizable workflows that align with the specific processes and requirements of development teams. This flexibility allows teams to adapt Jira to their unique workflows.
  • Integration with Development Tools: Jira seamlessly integrates with various development tools, version control systems, and collaboration platforms, creating a unified environment for development teams.

Who is Jira For?

Jira is primarily designed for software development teams and is suitable for a diverse range of users:

  • Developers: Developers use Jira to track and manage tasks, bugs, and code changes, ensuring a streamlined and organized development process.
  • Product Managers: Product managers leverage Jira for prioritizing features, planning releases, and collaborating with development teams to deliver high-quality products.
  • Scrum Masters and Agile Coaches: Scrum Masters and agile coaches use Jira to facilitate agile ceremonies, track sprint progress, and maintain transparency within the team.
  • QA/Testers: QA teams use Jira to log and track software defects, manage test cases, and collaborate with developers to ensure the delivery of bug-free software.

Jira serves as a powerful project management and issue tracking tool tailored for software development teams. Whether you’re a developer, product manager, agile coach, or QA professional, Jira provides the essential features and flexibility needed to manage projects efficiently and deliver high-quality software products.

JIRA Summary

What is Jira?

Jira is a widely-used project management and issue tracking tool developed by Atlassian. Designed for software development teams, Jira provides a comprehensive platform for planning, tracking, and managing projects, as well as facilitating collaboration among team members. It is known for its flexibility, customization capabilities, and integration with various development and collaboration tools.

Why Use Jira?

In the realm of project management and issue tracking, Jira excels by:

  • Agile Project Management: Jira supports agile methodologies, allowing teams to plan, track, and manage projects using Scrum, Kanban, or a combination of agile practices.
  • Issue Tracking: Jira serves as a centralized platform for tracking issues, bugs, tasks, and user stories throughout the development lifecycle. Teams can prioritize and manage work efficiently.
  • Custom Workflows: Jira offers customizable workflows that align with the specific processes and requirements of development teams. This flexibility allows teams to adapt Jira to their unique workflows.
  • Integration with Development Tools: Jira seamlessly integrates with various development tools, version control systems, and collaboration platforms, creating a unified environment for development teams.

Who is Jira For?

Jira is primarily designed for software development teams and is suitable for a diverse range of users:

  • Developers: Developers use Jira to track and manage tasks, bugs, and code changes, ensuring a streamlined and organized development process.
  • Product Managers: Product managers leverage Jira for prioritizing features, planning releases, and collaborating with development teams to deliver high-quality products.
  • Scrum Masters and Agile Coaches: Scrum Masters and agile coaches use Jira to facilitate agile ceremonies, track sprint progress, and maintain transparency within the team.
  • QA/Testers: QA teams use Jira to log and track software defects, manage test cases, and collaborate with developers to ensure the delivery of bug-free software.

Jira serves as a powerful project management and issue tracking tool tailored for software development teams. Whether you’re a developer, product manager, agile coach, or QA professional, Jira provides the essential features and flexibility needed to manage projects efficiently and deliver high-quality software products.

JIRA reviews

Learn what people say about JIRA

4
1 Reviews
90%
Subscribed Score

Lear more here about the Subscribed score on how it is composed. Learn more Click here

Overall rating

5
4
3
2
1
CX 5/6

How good is the customer support based on subscribed’s assessment

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Security 5/6

How secure is the product based on Subscribed’s assessment?

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Ease of Use 5/6

How easy is the product to use, based on Subscribed’s assessment?

EOU Icon
Value 5/6

What is the value for money based on Subscribed’s assessment?

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Integration 6/6

How many integrations does the product offer?

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Popularity 6/6

How popular is the product?

star
j-s-seebacher Organic
CPO
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What do you like best about this product?
Jira is a staple for my tech projects. I can't imagine doing any serious project without it. It is not a joy to use, based on its nature as an administrative tool. But Jira has a nice UI, good navigation UX like linking related tickets, hierarchy navigation (but search is bad, see below). There are often useful new features, like sheets. The software is still getting better over time.
What do you dislike about this product?
THE SEARCH IS BAD Since years, I am saying to my colleagues, if there is one thing that can bring Jira down, it is a copycat competitor with simply a better search. Search gives irrelevant results and it is hard to find the ticket you are looking for. You have to fiddle around with combinations of keywords from the ticket title and from the ticket description until you find it. Sometimes, I end up creating a duplicate ticket because I can't find the original one (which is extremely frustrating). Search does not even have a simple typo tolerance. I.e., when you type the exact ticket title but with different casing or one wrong letter, then you won't get your ticket in the results. @Atlassian: Stop releasing redundant AI features and improve search first 🙏
If you could change one thing, what would it be?
Improve search, see pain points
Final thoughts, wrap up what you think
The best project mgmt software I know, especially for tech projects. It can get expensive, so I would not recommend it to price-sensitive colleagues and friends.
Upvote (2)
Reviews from G2, Capterra, Trustpilot
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These ratings come directly from third-party platforms like G2, Capterra, and Trustpilot. They reflect real user feedback collected independently on those sites.

JIRA

Pricing Range
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This only an estimated pricing range, visit JIRA pricing page to access all the information by clicking “Visit Now”.

$7.53-$17 / Month
Deals Available

This product comes with a special deal, see details

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90% Subscribed Score
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The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

Analysis

What is Jira?

Jira is a widely-used project management and issue tracking tool developed by Atlassian. Designed for software development teams, Jira provides a comprehensive platform for planning, tracking, and managing projects, as well as facilitating collaboration among team members. It is known for its flexibility, customization capabilities, and integration with various development and collaboration tools.

Why Use Jira?

In the realm of project management and issue tracking, Jira excels by:

  • Agile Project Management: Jira supports agile methodologies, allowing teams to plan, track, and manage projects using Scrum, Kanban, or a combination of agile practices.
  • Issue Tracking: Jira serves as a centralized platform for tracking issues, bugs, tasks, and user stories throughout the development lifecycle. Teams can prioritize and manage work efficiently.
  • Custom Workflows: Jira offers customizable workflows that align with the specific processes and requirements of development teams. This flexibility allows teams to adapt Jira to their unique workflows.
  • Integration with Development Tools: Jira seamlessly integrates with various development tools, version control systems, and collaboration platforms, creating a unified environment for development teams.

Who is Jira For?

Jira is primarily designed for software development teams and is suitable for a diverse range of users:

  • Developers: Developers use Jira to track and manage tasks, bugs, and code changes, ensuring a streamlined and organized development process.
  • Product Managers: Product managers leverage Jira for prioritizing features, planning releases, and collaborating with development teams to deliver high-quality products.
  • Scrum Masters and Agile Coaches: Scrum Masters and agile coaches use Jira to facilitate agile ceremonies, track sprint progress, and maintain transparency within the team.
  • QA/Testers: QA teams use Jira to log and track software defects, manage test cases, and collaborate with developers to ensure the delivery of bug-free software.

Jira serves as a powerful project management and issue tracking tool tailored for software development teams. Whether you’re a developer, product manager, agile coach, or QA professional, Jira provides the essential features and flexibility needed to manage projects efficiently and deliver high-quality software products.

Pros
  • Highly customizable workflows.
  • Efficient task and project tracking.
  • Integration with third-party tools.
  • Robust reporting and analytics.
Cons
  • Steep learning curve for beginners.
  • Can feel slow with large datasets.
  • Email notifications can be overwhelming.
  • Advanced configurations are complex.
Subscribed Score Metrics
32/36 Metric achieved
MetricsScore
Customer Support5/6
Security5/6
Ease of Use5/6
Value of Money5/6
Integration6/6
Popularity6/6
Radar Chart Table View
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
5/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
5/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
5/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
5/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
6/6 Metric Checks
JIRA Pricing Range
$7.53-$17 / Month

JIRA Showcase
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A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

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What else exists next to JIRA
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A list of platforms similar to JIRA, helping you evaluate which tool best matches your needs.

Need to cancel JIRA? Here is how
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Thinking about how to cancel JIRA this is how you do it!

Steps to Cancel Jira Subscription.

Canceling your Jira subscription is a straightforward process. For detailed instructions, please refer to the official Atlassian support page: Jira Subscription Cancellation Guide.

How to Cancel the JIRA

Steps to Cancel Jira Subscription.

Canceling your Jira subscription is a straightforward process. For detailed instructions, please refer to the official Atlassian support page: Jira Subscription Cancellation Guide.

Every else you need to know about JIRA
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A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if JIRA is right for you.

Pricing Range
info Icon

This only an estimated pricing range, visit JIRA pricing page to access all the information by clicking “Visit Now”.

$7.53-$17 / Month
Deals Available

This product comes with a special deal, see details

This product comes with a special deal, see details

Visit Now