Navan (Formerly TripActions) Reviews - Pros & Cons, Ratings & more - 2025
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Navan (Formerly TripActions)
80%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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  • Expense Management Software
  • Navan (Formerly TripActions)
  • Review

    • Navan (Formerly TripActions)

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    80%

    Navan is an integrated travel and expense management platform that streamlines booking, automates expense reporting, and enhances user experience. It serves business travelers, finance teams, corporate managers, and HR departments efficiently.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    80% Subscribed Score

    Analysis

    Navan (formerly TripActions) is an all-in-one travel and expense management platform. Key features include extensive inventory for bookings, intuitive approvals, AI-powered expense management, mobile-friendly usability, and compliance tools. For teams like marketers or operations, its ease of use and cost-saving options shine, especially via rewards for economical choices. Compared to competitors like SAP Concur, Navan is praised for its responsive support and automation but may lack in price competitiveness. Pricing starts free, scaling to enterprise needs. Customer support is robust, though reports of occasional coordination issues exist. Cost-effectiveness depends on individual use cases.

    Subscribed Score Metrics
    28/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    5/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    4/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    4/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    5/6 Metric Checks
    MetricsScore
    Customer Support4/6
    Security4/6
    Ease of Use5/6
    Value of Money4/6
    Integration5/6
    Popularity6/6
    Radar Chart Table View
    Pros & Cons
    Intuitive interface simplifies booking and expense management.
    24/7 customer support responds quickly to queries.
    Rewards program incentivizes cost-effective booking.
    Mobile app seamlessly integrates for on-the-go use.
    Customer support occasionally lacks effectiveness.
    Limited integration with frequent flyer programs.
    Higher costs compared to direct bookings.
    Inconsistent results in hotel and flight options.

    Reviews of Navan (Formerly TripActions) from other platforms

    4.7
    (8142)
    4.7
    (8142 Reviews)
    G2 Review
    4.4
    (188)
    4.4
    (188 Reviews)
    Capterra Review
    2.9
    (103)
    2.9
    (103 Reviews)
    Trustpilot Review

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