tawk.to Reviews - Pros & Cons, Ratings & more - 2025
Categories
No Result Found We couldn’t find any results, please check your spelling or try using other general keyword
Trending
Trending
Top Product of This Month
Medium
Customer Relationship Management
NordVPN
VPN
PartnerStack
Affiliate Marketing Software, Marketing and Analytics, Partner Relationship Management (PRM), Affiliate Marketing, B2B SaaS Partnerships
See All Result
Deals
Manage
Explore by Category
  • Analytics Tools and Software
  • Banking, Finance, Money & Insurance
  • Collaboration and Productivity Software
  • Creative Tools
  • Customer Service Software
  • Development Software
  • Healthcare & Medical Services
  • Human Resource Software
  • Marketing Software
  • Security Software
See All Categories
Analytics Tools and Software
Banking, Finance, Money & Insurance
Collaboration and Productivity Software
Creative Tools
Customer Service Software
Development Software
Healthcare & Medical Services
Human Resource Software
Marketing Software
Security Software
List your Product Create an experience by listing your product.
Compare Software better Compare software like never before.
Categories
Analytics Tools and Software
Business Intelligence Data as a Service (DaaS) Software Data Integration Survey and Feedback Tools Statistical Analysis Web Scraping Data Visualization AI and Machine Learning Web Analytics Data Science Data Analysis Data Extraction Marketing Analytics User Research
Banking, Finance, Money & Insurance
Fintech and Banking Insurance Expense Management Software Financial Management Investing Financial Services Credit Cards Equity Management Accounting and Financial Management Core Banking Banking Software Retirement and Savings Plans Personal Finance Management Financial Fraud Detection
Collaboration and Productivity Software
Project Management Worksuite Automation tools Video Communication Proposal Software Time Tracking Document Management Video Conferencing Collaboration Tools Knowledge Management Appointment Scheduling Workflow Management Task Management Remote Desktop Software
Creative Tools
AI Tools AI Image Generators Software User Experience Video Editing Software Video Editing Content Creation Content Creation Tools Audio Editing Software Digital Audio Workstation AI Writing Assistant Video Editing and Creation Computer Animation Photography Software Music Production
Customer Service Software
Customer Service Software Customer Service Help Desk Software Customer Support Customer Experience Management Customer Service Management Call Center Software Conversational AI Contact Center Cloud Contact Center Contact Center Software Customer Success Case Management Patient Relationship Management
Development Software
Web Development & Design Bug Tracking & Feedback Software Software Development Test Automation Mobile App Development Software Testing Tools Mobile Application Development Bug Tracking Backend Development Version Control Systems Test Case Management Integrated Development Environments Version Control Integrated Development Environment (IDE)
Healthcare & Medical Services
Health and Wellness Electronic Health Records (EHR) Medical Practice Management Laboratory Information Systems Telehealth Telemedicine Health Care and Social Assistance Health and Fitness Emergency Medical Services (EMS) Software Medical Billing Software Electronic Health Records (EHR)/Electronic Medical Records (EMR) Orthodontic Practice Management Electronic Health Record (EHR) Software Medical Imaging Software
Human Resource Software
Recruitment Software Performance Management Human Resources Management Workforce Management Employee Engagement Applicant Tracking System Time and Attendance Software HR Management Human Capital Management Talent Management Employee Experience Platform Payroll Management Time and Attendance Management Payroll Software
Marketing Software
Marketing and Analytics Marketing Automation Event Management Email Marketing Social Media Management URL Shortener Affiliate Marketing Software Conversational Marketing Software SEO Software SEO Tools Real Estate Marketing SMS Marketing Influencer Marketing Customer Engagement
Security Software
VPN Threat Exposure Management Cybersecurity Password Manager Network Security Email Security Email Verification Anti-Spam Software Email Archiving Access Control Video Surveillance Data Privacy Plagiarism Detection Background Check Services
See All Categories
Deals
Manage
List your Product Create an experience by listing your product.
Compare Software better Compare software like never before.
tawk.to
85%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
Visit Website
  • All Categories
  • Customer Relationship Management
  • tawk.to
  • Review

    • tawk.to

    Visit Website
    85%

    tawk.to is a free live chat software that enables businesses to communicate with customers instantly. It offers customizable chat widgets, analytics insights, and is cost-effective, catering to e-commerce, service providers, small businesses, and startups.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    85% Subscribed Score

    Analysis

    Tawk.to is a free live chat and customer engagement tool ideal for small businesses, startups, and freelancers in industries like eCommerce, IT, and customer support. Key features include real-time messaging, ticketing, knowledge base, and analytics. It integrates seamlessly with platforms like WordPress and Wix. While entirely free for core features, paid options like branding removal ($19/mo) or advanced tools like video calling ($29/mo) improve flexibility. Compared to alternatives like Zendesk or Intercom, tawk.to excels in cost-effectiveness and ease of setup but lacks advanced automation (e.g., AI). It suits users starting operations or seeking budget-friendly tools. Support is 24/7 but occasionally slower for complex queries. Highly customizable, it is a top pick for budget-conscious professionals needing reliable engagement options.

    Subscribed Score Metrics
    30/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    6/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    5/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    6/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    4/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    3/6 Metric Checks
    MetricsScore
    Customer Support4/6
    Security5/6
    Ease of Use6/6
    Value of Money6/6
    Integration3/6
    Popularity6/6
    Radar Chart Table View
    Pros & Cons
    Forever free for basic chat functionality.
    Easy setup and integration into websites.
    Supports multiple languages and platforms.
    Efficient for customer interaction and lead capture.
    Delay in notification emails for missed chats.
    Limited automation and chatbot features.
    Challenging customization for advanced needs.
    Inconsistent sound notifications on low-performance systems.

    Reviews of tawk.to from other platforms

    4.5
    (190)
    4.5
    (190 Reviews)
    G2 Review
    4.5
    (335)
    4.5
    (335 Reviews)
    Capterra Review
    2.2
    (86)
    2.2
    (86 Reviews)
    Trustpilot Review

    Other Alternatives

    Slack is a collaborative messaging platform that simplifies team communication. With channels, direct messaging, and integrations, it centralizes work-related conversations, enhancing productivity and fostering seamless collaboration within organizations of any size.

    Zendesk is a customer service and engagement platform that helps businesses build strong customer relationships. It provides tools for multi-channel support, ticket management, knowledge base creation, and automation, enhancing the efficiency of customer support and engagement teams.

    Apollo is an all-in-one sales intelligence platform offering precise data, advanced prospecting, multi-channel engagement, enriched profiles, and real-time tracking—perfect for sales professionals, marketers, and entrepreneurs aiming for predictable revenue growth.

    See All alternatives