How to Cancel Tiledesk

To cancel your Tiledesk subscription, follow these steps:

Accessing Your Account

• Log in to your Tiledesk account using your credentials. If you are accessing the services using credentials provided by a third party (e.g., Google), ensure you are logged in through the correct account.

Navigating to Subscription Settings

• Once logged in, navigate to the account settings or the subscription management section. This is typically found in the user profile or account dashboard.

Canceling the Subscription

• Locate the active subscription and select the option to cancel it. You may need to confirm the cancellation.

Confirming Cancellation

• After selecting the cancel option, you will likely be prompted to confirm the cancellation. Follow the on-screen instructions to complete this step.

Post-Cancellation

• Upon successful cancellation, Tiledesk will no longer charge your credit card for the subscription. However, note that any outstanding fees for the current subscription term will still be charged.

Additional Considerations

• If you are terminating the subscription due to changes in the terms of service and you object to such changes, you may be eligible for a refund of any fees pre-paid for the terminated portion of the subscription term, at Tiledesk’s discretion.

By following these steps, you can effectively cancel your Tiledesk subscription and manage your account settings accordingly. If you encounter any issues, you can contact Tiledesk customer support or visit their community forum for further assistance.