Attentive Reviews - Pros & Cons, Ratings & more - 2025
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Attentive
90%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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  • Customer Relationship Management
  • Attentive
  • Review

    • Attentive

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    90%

    Attentive revolutionizes customer connections with personalized SMS messaging. Benefit from targeted engagement, two-way conversations, increased sales, actionable insights, and seamless integration. Ideal for ecommerce, retail, subscriptions, and marketing teams seeking growth.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    90% Subscribed Score

    Analysis

    Attentive is an AI-driven SMS and email marketing platform tailored for e-commerce and retail businesses. Its mobile-first, unified interface offers features like 1:1 personalization, two-way messaging, automation, audience segmentation, and compliance tools, driving higher ROI and increased revenue for over 8,000 brands. Compared to alternatives like Klaviyo or Postscript, Attentive excels in user-friendly design, strong customer support, and seamless integration but comes with higher pricing, which may deter smaller businesses. Best for marketers, its analytics need improvement but overall delivers high value. Customer service is exceptional but lacks a mobile app.

    Subscribed Score Metrics
    32/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    6/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    6/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    5/6 Metric Checks
    MetricsScore
    Customer Support6/6
    Security4/6
    Ease of Use6/6
    Value of Money5/6
    Integration5/6
    Popularity6/6
    Radar Chart Table View
    Pros & Cons
    Intuitive and user-friendly interface
    Strong customer support and account management
    High ROI and impactful SMS strategies
    Regular feature updates and innovation
    High pricing compared to other options
    Limited analytics and reporting features
    Issues with integration for some platforms
    No mobile app for campaign management

    Reviews of Attentive from other platforms

    4.7
    (513)
    4.7
    (513 Reviews)
    G2 Review
    4.6
    (106)
    4.6
    (106 Reviews)
    Capterra Review
    2.3
    (6)
    2.3
    (6 Reviews)
    Trustpilot Review

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