Backendless

Seeking to conclude your engagement with Backendless’ mobile development platform? Fear not, for the cancellation process, while technical, can still be navigated with clarity and efficiency. As your guide, I shall provide you a smooth experience:

Important Note:

The cancellation process outlined here involves utilizing Backendless’ REST API, which requires some technical knowledge and coding expertise. If you are unfamiliar with API calls, it’s highly recommended to seek assistance from a developer or the Backendless support team.

For Developers:

1. Gather Information:

• Package Name: Identify the package name of your Backendless application (e.g., “com.yourcompany.app”).
• Subscription ID: Locate the ID of the specific Backendless subscription you wish to cancel (e.g., “monthly_pro”).
• Purchase Token: Retrieve the purchase token associated with your subscription purchase. This token can usually be found within your application’s code or logs.

2. Craft the API Call:

• Method: Utilize the POST method for sending data to the server.
• Endpoint URL: Construct the endpoint URL by replacing “xxxx” in the provided example with your Backendless application’s domain name. Then, insert the retrieved package name, subscription ID, and purchase token into their respective placeholders.
• Example:

POST https://your-app-domain.backendless.app/commerce/googleplay/[com.yourcompany.app]/subscription/[monthly_pro]/purchases/[purchase_token]/cancel

3. Execute the Request:

• Utilize your preferred programming language and libraries to execute the constructed POST request to the Backendless API endpoint.

Alternative Approach:

If the API approach is not feasible, consider contacting the Backendless support team directly. They may be able to assist with the cancellation process or offer alternative solutions.

Important Considerations:

• Regardless of the cancellation method, access to your Backendless features persists until the current billing cycle concludes.
• Pre-paid subscription periods remain unaffected by cancellation.
• Should unforeseen obstacles arise or questions linger, the Backendless support team stands ready to assist.

By following these steps and understanding the technical nature of the process, you can confidently navigate the cancellation process and regain control over your budgetary commitments. Now, go forth and pursue your mobile development endeavors with renewed autonomy!