BigContacts Reviews - Pros & Cons, Ratings & more - 2025
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BigContacts
69%
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BigContacts

69%

BIGContacts is an affordable and user-friendly CRM designed for small businesses. It integrates contact management and email marketing, helping businesses capture leads, boost sales, and improve customer retention. With customizable features and seamless scalability, it supports the entire customer lifecycle. Plans start at just $5 per user per month.

Subscribed Reviews

69% Subscribed Score

Analysis

BigContacts is a robust CRM for small businesses offering features like contact management, email marketing, task tracking, and sales pipeline visualization. Its ease of use, customizable dashboards, and integration with platforms like MailChimp make it ideal for marketers and small business owners. Compared to alternatives like Pipedrive (better for larger teams) or HubSpot (more advanced but costlier), BigContacts excels in affordability (starting at $5/user/month) and simplicity but lacks advanced integrations. Customer support is responsive, and the platform grows with businesses, ensuring cost-effectiveness for its target audience. Great for budget-conscious professionals scaling up operational processes.

Subscribed Score Metrics
25/36 Metric achieved
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
5/6 Metric Checks
Security
Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
4/6 Metric Checks
Value of Money
Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
5/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
4/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
3/6 Metric Checks
MetricsScore
Customer Support4/6
Security4/6
Ease of Use5/6
Value of Money5/6
Integration3/6
Popularity4/6
Radar Chart Table View
Pros & Cons
Highly customizable and flexible
Ease of use and intuitive interface
Responsive customer service
Affordable pricing and value
Limited integrations with other tools
Occasional software slowdowns
Non-intuitive reporting features
No dedicated mobile app support

Reviews of BigContacts from other platforms

Other Alternatives

Pipedrive is a sales CRM tool for small and medium-sized businesses, offering pipeline management, customizable features, sales automation, and team collaboration. It caters to sales professionals, SMBs, sales managers, and entrepreneurs.

Nutshell, a sales and marketing hub, streamlines lead capture, visual pipelines, email integration, contact management, collaboration, and reporting. Ideal for SMBs, SDRs, AEs, sales leaders, and freelancers seeking an affordable and scalable CRM solution for predictable revenue growth.