Deals for Chatwoot - Customer Engagement Suite Across Channels! - Subscribed.FYI
Open Source

Chatwoot

Chatwoot, an open-source customer engagement platform, centralizes and optimizes customer conversations across channels. Ideal for customer support teams, business owners, and developers, it prioritizes real-time communication, automation, and open-source customization for improved responsiveness and satisfaction.

Chatwoot: Customer Engagement Suite for Seamless Conversations Across Channels - Get the most out of Chatwoot

How much can customers save with Chatwoot deal?

Free Usage for Community

How to Use:

Choose your deployment option:
  • Heroku: Click the "Deploy" button for one-click deployment to Heroku.
  • DigitalOcean: Use the "Deploy to DO" button for 1-click Kubernetes deployment on DigitalOcean.
  • Other options: Explore additional deployment options on the deployment page.
Step 2: Setting Up Environment Variables
  • If deploying to Heroku, ensure correct environment variables are set for all features to work.
  • For other deployment options, follow the provided instructions for setting environment variables.
Step 3: Configuring Channels
  • Access Chatwoot's dashboard and configure conversation channels according to your requirements.
  • Channels include website live chat, Facebook, Instagram, Twitter, Telegram, WhatsApp, Line, SMS, API channel, and email.
Step 4: Exploring Features Utilize Chatwoot's features to enhance customer engagement:
  • CRM: Save customer information, log emails, calls, or meeting notes.
  • Custom Attributes: Define custom attributes for contacts or conversations.
  • Shared Multi-Brand Inboxes: Manage multiple brands or pages using a shared inbox.
  • Private Notes: Use @mentions and private notes for internal communication.
  • Canned Responses: Create saved replies for frequently asked questions.
  • Conversation Labels: Organize conversations with custom labels.
  • Auto Assignment: Intelligently assign tickets based on agent availability and load.
  • Multi-Lingual Support: Communicate in multiple languages.
  • Powerful API & Webhooks: Extend Chatwoot's capabilities using APIs and webhooks.
  • Integrations: Native integration with Slack for managing conversations.
Step 5: Security
  • Refer to the provided SECURITY.md file to report vulnerabilities.
Step 6: Community Support
  • Join the Chatwoot Discord server for community support and discussions.
Step 7: Ownership and Compliance
  • Self-host Chatwoot to own your customer data and ensure compliance with regulations like GDPR, CPRA, and HIPAA.
  • Explore customization options and APIs to solve custom support use cases and provide an excellent experience to your customers, employees, and partners.

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