Element Reviews - Pros & Cons, Ratings & more - 2025
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Element
75%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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    • Element

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    75%

    Element is an open-source, encrypted messaging platform enabling private collaboration through secure chats, calls, file sharing, calendar integration, customizable features, end-to-end encryption, cross-platform accessibility, and community-driven development.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    75% Subscribed Score

    Analysis

    Element is a decentralized, secure communication platform built on Matrix with end-to-end encryption. Ideal for developers, IT teams, and privacy-conscious industries, it supports multi-platform messaging, video calls (via Jitsi), and integration with Slack, MS Teams, and WhatsApp. While affordable and data-secure, setup for advanced features (e.g., video instances) may require technical expertise. Compared to Slack or MS Teams, Element excels in privacy but lacks streamlined onboarding. Customer support is responsive, and it’s cost-effective for mid-large organizations valuing confidentiality.

    Subscribed Score Metrics
    28/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    5/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    6/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    4/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    5/6 Metric Checks
    MetricsScore
    Customer Support4/6
    Security6/6
    Ease of Use5/6
    Value of Money5/6
    Integration5/6
    Popularity3/6
    Radar Chart Table View
    Pros & Cons
    Easy to set up with seamless desktop and mobile integration.
    Supports end-to-end encryption for secure communication.
    Frequent updates with new features and enhancements.
    Good for collaboration and tracking activities.
    Threading functionality can be clunky at times.
    High storage usage on mobile with shared files.
    Initial setup and onboarding can be confusing.
    Requires additional technical steps for full integration.

    Reviews of Element from other platforms

    4.3
    (10)
    4.3
    (10 Reviews)
    Capterra Review

    Other Alternatives

    Slack is a collaborative messaging platform that simplifies team communication. With channels, direct messaging, and integrations, it centralizes work-related conversations, enhancing productivity and fostering seamless collaboration within organizations of any size.

    Notion is an all-in-one workspace and note-taking app, offering versatile and collaborative features for individuals and teams. With customization options and real-time collaboration, it caters to various users, including individuals, teams, students, and business professionals, providing a unified solution for note-taking, project management, and knowledge sharing.

    Replit is an online IDE that allows users to write, run, and collaborate on code in various programming languages. It offers live code sharing, instant feedback, multi-language support, and a vibrant community for students, developers, educators, and freelancers.

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