Hotjar

Observe Basic

• Automatic Data Capture: Effortlessly capture user data without manual input.
• Unlimited Heatmaps: Generate unlimited heatmaps for comprehensive user behavior analysis.
• HubSpot Integration: Seamlessly integrate with HubSpot for streamlined data management.

Observe Plus

• Automatic Data Capture: Effortlessly capture and analyze user data.
• Unlimited Heatmaps: Generate unlimited heatmaps for comprehensive insights.
• HubSpot Integration: Seamlessly integrate Hotjar with HubSpot for enhanced functionality.
• Filter and Segment Data: Refine analysis by filtering and segmenting data.
• Events API: Track custom user actions with the Events API.

Observe Scale

• Automatic Data Capture: Seamlessly capture data without manual intervention.
• Unlimited Heatmaps: Create and analyze unlimited heatmaps for deep insights.
• HubSpot Integration: Integrate seamlessly with HubSpot for enhanced functionality.
• Filter and Segment Data: Targeted analysis with data filtering and segmentation.
• Events API: Track custom user actions using the Events API.
• Identify API: Track custom user attributes with the Identify API.
• Frustration and Confusion Signals: Identify signals of frustration and confusion in user behavior.

Observe Business

• Automatic Data Capture: Effortlessly capture data for insightful analytics.
• Unlimited Heatmaps: Generate unlimited heatmaps for comprehensive user behavior analysis.
• HubSpot Integration: Seamlessly integrate Hotjar with HubSpot for enhanced functionality.
• Filter and Segment Data: Easily filter and segment data for more targeted insights.
• Events API: Track custom user actions using the Events API.
• Custom-Built Integrations: Create custom integrations for tailored solutions.
• Identify API: Track custom user attributes with the Identify API.
• Frustration and Confusion Signals: Detect and address user frustration and confusion signals for improved user experience.

Ask Basic

• Create and Store 3 Surveys & 3 Feedback Widgets: Collect valuable insights with surveys and feedback widgets.
• Hotjar AI for Surveys: Leverage artificial intelligence for optimized survey strategies.
• 40+ Pre-defined Languages: Reach a diverse audience with surveys available in over 40 languages.
• Unlimited Questions per Survey: Gather detailed feedback with an unlimited number of questions per survey.
• Over 40 Survey Templates: Choose from a variety of templates to suit different survey needs.
• Filter Responses: Easily analyze responses by date, keyword, URL, survey completion, and more.

Ask Business

• Create and Store 3 Surveys & 3 Feedback Widgets: Collect valuable insights with surveys and feedback widgets.
• Hotjar AI for Surveys: Leverage Hotjar’s AI capabilities for enhanced survey outcomes.
• 40+ Pre-defined Languages: Reach a global audience with surveys available in over 40 languages.
• Unlimited Questions per Survey: Gather detailed feedback with an unlimited number of questions.
• Over 40 Survey Templates: Choose from a variety of templates to kickstart your survey creation.
• Filter Responses: Easily filter and analyze responses based on date, keyword, URL, survey completion, and more.
• Create Unlimited Surveys & Feedback Widgets: Scale your feedback collection with no limitations.
• Events API: Target surveys and feedback widgets based on custom user actions for personalized insights.

Ask Plus

• Create and Store 3 Surveys & 3 Feedback Widgets: Develop and manage up to 3 surveys and 3 feedback widgets.
• Hotjar AI for Surveys: Utilize Hotjar’s AI capabilities for enhanced survey insights.
• 40+ Pre-Defined Languages: Access a library of over 40 pre-defined languages for surveys.
• Unlimited Questions per Survey: Design surveys with an unlimited number of questions.
• Over 40 Survey Templates: Choose from a variety of ready-made survey templates.
• Filter Responses: Filter survey responses based on date, keyword, URL, survey completion, and more.
• Events API: Target surveys and feedback widgets based on custom user actions with Events API.
• AI-Powered Sentiment Analysis: Leverage AI for sentiment analysis in survey responses.

Engage Basic

• Up to 3 Interviews/Month: Conduct up to 3 interviews per month from your own network.
• Up to 30-Minute Interview: Capture insights with interviews lasting up to 30 minutes.
• 1 Spectator/Interview: Include one spectator per interview for collaborative analysis.
• 2 Weeks’ Recording Retention: Retain interview recordings for up to 2 weeks.

Engage Plus

• Up to 3 Interviews/Month from Your Own Network: Conduct up to three interviews per month with participants from your network.
• Up to 30-Minute Interviews: Engage in interviews lasting up to 30 minutes each.
• 1 Spectator/Interview: Collaborate with one spectator per interview for collaborative observation.
• 2 Weeks’ Recording Retention: Access and retain recordings for up to two weeks.
• Up to 36 Interviews/Year from Hotjar Participant Pool: Conduct up to 36 interviews per year with participants from the Hotjar pool.
• Up to 72 Interviews/Year from Your Network: Expand network interviews to up to 72 per year.
• Up to 45-Minute Interviews: Extend interview durations to up to 45 minutes each.
• Reward Participants up to €50/Interview: Incentivize participants with rewards of up to €50 per interview.

Ask Scale

• Hotjar API: Leverage the Hotjar API for advanced customization and integration.
• Webhooks: Utilize webhooks for real-time data transfer and notifications.
• SAML Single Sign-On (SSO): Enhance security and streamline access with SAML SSO.
• Full Access to Every Feature: Enjoy unrestricted access to all Hotjar features for comprehensive insights.
• Dedicated Customer Success Manager: Receive personalized support and guidance with a dedicated customer success manager.

Engage Scale

• Up to 240 Interviews/Year (Hotjar Participant Pool): Conduct interviews with participants from the Hotjar pool.
• Up to 480 Interviews/Year (Your Network): Extend your reach with interviews from your network.
• Up to 120-Minute Interviews: Conduct in-depth interviews with a maximum duration of 120 minutes.
• Reward Participants (Up to €150/Interview): Incentivize participants with rewards of up to €150 per interview.
• 4 Co-Moderators/Interview: Collaborate with a team of up to four co-moderators per interview.
• 10 Spectators/Interview: Allow up to 10 spectators to observe each interview.
• Dedicated Customer Success Manager: Receive dedicated support from a customer success manager.
• SAML Single Sign-On (SSO): Streamline access with SAML single sign-on.
• Full Access to Every Feature: Enjoy unrestricted access to all Hotjar features for comprehensive usability.

Engage Business

• Up to 3 Interviews/Month from Your Own Network: Conduct interviews within your network, up to 3 per month.
• Up to 30-Minute Interview: Schedule interviews with a maximum duration of 30 minutes.
• 1 Spectator/Interview: Allow one spectator to observe each interview session.
• Up to 36 Interviews/Year from the Hotjar Participant Pool: Access up to 36 interviews annually from the Hotjar participant pool.
• Up to 72 Interviews/Year from Your Network: Conduct a maximum of 72 interviews per year within your network.
• Up to 45-Minute Interviews: Extend interview durations to a maximum of 45 minutes.