Omnisend Reviews - Pros & Cons, Ratings & more - 2025
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Omnisend
88%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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  • Review

    • Omnisend

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    88%

    Omnisend is a powerful marketing automation platform designed for eCommerce. With features like email marketing, SMS, and automation workflows, it helps businesses create targeted campaigns and enhance customer engagement seamlessly.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    88% Subscribed Score

    Analysis

    Omnisend is a versatile email and SMS marketing platform tailored for eCommerce businesses. Key features include pre-built workflows for automation, audience segmentation, and omnichannel integration, including email, SMS, and web push notifications. It offers a drag-and-drop builder and template library, making it user-friendly for marketers and small business owners. Compared to alternatives like Klaviyo and Mailchimp, Omnisend is praised for its superior value, affordability, and responsive customer support but may lack some advanced analytics and templates. Plans range from free to $59+/month, making it suitable for startups to mid-sized companies. Customer support is available 24/7, adding to its reliability.

    Subscribed Score Metrics
    31/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    6/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    5/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    5/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    4/6 Metric Checks
    MetricsScore
    Customer Support5/6
    Security5/6
    Ease of Use6/6
    Value of Money5/6
    Integration4/6
    Popularity6/6
    Radar Chart Table View
    Pros & Cons
    User-friendly platform and quick setup
    Highly customizable with automation
    Great customer support
    Affordable for small businesses
    High cost for larger contact lists
    Limited reporting and email templates
    Integration issues with some platforms
    Advanced features can be complex

    Reviews of Omnisend from other platforms

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    4.6
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    Capterra Review
    4.1
    (297)
    4.1
    (297 Reviews)
    Trustpilot Review

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