Shopmonkey Overview of Reviews & Product Details - 2025
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Shopmonkey
81%
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Shopmonkey

81%

Shopmonkey is a comprehensive software solution designed specifically for auto repair shops to streamline their operations, improve efficiency, and enhance customer service. It offers a range of features tailored to the unique needs of auto repair businesses, including customizable workflows, digital inspections, and contactless payments. With Shopmonkey, shop owners can manage jobs, estimates, and parts orders, as well as track technician performance and inventory levels. The software integrates with QuickBooks for seamless accounting and financial management.

Overview

Explore Shopmonkey

Streamline Your Auto Repair Business with Shopmonkey – The All-in-One Management Platform

Shopmonkey is a modern Auto Shop Management Software designed to simplify, optimize, and enhance the day-to-day operations of repair shops. Trusted by numerous auto shops across...

Streamline Your Auto Repair Business with Shopmonkey – The All-in-One Management Platform

Shopmonkey is a modern Auto Shop Management Software designed to simplify, optimize, and enhance the day-to-day operations of repair shops. Trusted by numerous auto shops across the U.S. and Canada, Shopmonkey integrates multiple workflows into a single platform, helping businesses focus on growth and customer satisfaction.

Why Use Shopmonkey?
Shopmonkey stands out for its:

  • Comprehensive Shop Management Tools: Efficiently manage estimates, invoices, parts purchasing, inventory, and technician hours, all within a single interface.
  • Technician Support: Access preventative maintenance, task alerts, labor times, and comprehensive diagrams and procedures to simplify repair processes.
  • Enhanced Customer Engagement: Provide repair updates, share photos/videos, and simplify customer communication with integrated texting, emailing, and a customer portal.
  • Financial Insights: Track business performance using detailed reports and analytics, while ensuring accurate billing, invoicing, and estimating.
  • Seamless Integrations: Connect with tools like QuickBooks Online and CARFAX for streamlined business processes.

Key Features and Benefits

  • Streamlined Workflow: Digital Vehicle Inspections, customizable workflows, and real-time updates make task organization and efficiency seamless.
  • Cloud-Based Accessibility: Manage your shop from anywhere with internet access, ensuring flexibility and control over operations.
  • Tailored Plans: Various pricing tiers, ranging from the Basic to Enterprise plans, cater to small shops and large-scale operations alike.
  • Modern Payments: Simplify transactions with online payment options, making it easier for customers to settle their bills.
  • Scalability: Shopmonkey grows with your business, offering enterprise-level solutions for multi-location and heavy-duty repair businesses.

Who is Shopmonkey For?
Shopmonkey is ideal for:

  • Independent Repair Shops: Small to medium-sized businesses looking for an intuitive system to manage daily tasks and customer interactions.
  • Fleet and Heavy-Duty Repair Services: Shops specializing in large vehicles benefit from features like HD vehicle lookup and labor guides.
  • Multi-Location Operations: Enterprises seeking a unified platform for multiple locations with priority support and centralized management.

In conclusion, Shopmonkey empowers repair shops to save time, improve efficiency, and provide a superior customer experience. Combining intuitive features, scalability, and exceptional support, it’s the ultimate solution for modernizing auto repair businesses.

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Review

Shopmonkey Satisfaction and Score

Shopmonkey Score and Review

See Shopmonkey pros cons, the conclusions and the subscribed score

81% Subscribed Score
Compare Shopmonkey to others

Shopify

85%

Affirm

85%

Stripe

83%
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Pricing

Shopmonkey Pricing and Features

Shopmonkey Pricing

See Shopmonkey pricing and features for each package

$179-$427/Month
Experience

Shopmonkey Product Experience

Cancellation

Steps to Cancel Shopmonkey Subscription

Shopmonkey Pricing

Steps to Cancel Shopmonkey Subscription.

Canceling your Shopmonkey subscription is a straightforward process. You can follow a few simple steps to initiate the cancellation or explore options to switch to a different plan. For detailed instructions, refer to Shopmonkey Cancellation Guide.

FAQ

Most frequent question about Shopmonkey

What are the key features of Shopmonkey?

Shopmonkey is an all-in-one, cloud-based solution designed to help auto repair shops grow their business. Its key features include a customizable workflow for managing jobs, estimates, and parts, a 360-degree view of every auto repair job, technician, parts, and more, and visual dashboards and reporting tools to gain deeper insights and boost profitability.

How does Shopmonkey support customer communication?

Shopmonkey offers integrated messaging, allowing shop owners to communicate with customers directly within the software to send estimates, updates, and answer questions. Additionally, it provides contactless payments, enabling customers to securely pay online or in person.

How does Shopmonkey help with data migration?

Shopmonkey offers data migration services, where the company’s friendly support team helps move customer data, invoices, and more from the current system to Shopmonkey, ensuring a seamless transition.

What kind of support does Shopmonkey offer?

Shopmonkey provides live support from 8 am to 8 pm EST, Monday through Friday, and a help center where users can find answers to common questions. The company also offers a friendly support team to partner with users on getting started and resolving any issues.

How does Shopmonkey Capital work?

Shopmonkey Capital is a financing program offered in partnership with Stripe, providing eligible businesses with fast, flexible financing options. Eligibility is determined based on sales volume and history with Shopmonkey. The program offers a flat fee that does not change, with repayment collected automatically through a percentage of Shopmonkey Payment sales. There is no personal credit check, and repayment terms are flexible, adjusting based on sales.

Alternatives

Try these alternatives of Shopmonkey

Shopify is an e-commerce platform empowering individuals and businesses to create and manage online stores. With user-friendly features, customization options, and robust product management, it caters to entrepreneurs, small to medium-sized businesses, and established brands in the online retail space.

Affirm for Business offers flexible financing solutions to boost sales, improve customer satisfaction, and attract new clients. With seamless integration, no credit risk, and targeted marketing tools, it's ideal for businesses of all sizes.

Stripe, a comprehensive financial ecosystem, simplifies payment acceptance, subscription management, and global scalability. With developer tools, fraud prevention, and a unified dashboard, it's ideal for e-commerce, subscriptions, marketplaces, freelancers, and growing businesses seeking streamlined financial operations.