Smartsheet Overview of Reviews & Product Details - 2025
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Smartsheet

Smartsheet is a versatile work management and collaboration platform with a grid-based interface, ideal for project managers, teams, and IT professionals. It supports project and task management, fosters collaboration, and offers automation features to enhance efficiency in work processes.

Smartsheet

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AI Choice Award
2025

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Operations
AI Choice Award
2025
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0
Reviews
85%
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Fast & Efficient
Fast & Efficient
Optimized for speed and performance.
Collaborate Easily
Collaborate Easily
Built for teams and communication.
Affordable Pricing
Affordable Pricing
Transparent plans to fit any budget.

What is Smartsheet?

Smartsheet is a versatile work management and collaboration platform that empowers teams and organizations to streamline their work processes. With a focus on flexibility, Smartsheet provides tools for project management, task tracking, collaboration, and automation, making it a valuable solution for teams across various industries.

Why Use Smartsheet?

In the realm of work management and collaboration, Smartsheet excels by:

  • Grid-Based Interface: Smartsheet uses a familiar grid-based interface, similar to spreadsheets, allowing users to organize and manage tasks, projects, and data in a structured and visually intuitive manner.
  • Project and Task Management: Smartsheet supports project and task management, enabling teams to plan, track, and collaborate on projects with features such as Gantt charts, dependencies, and automated workflows.
  • Collaboration and Communication: The platform fosters collaboration with features for sharing sheets, commenting on tasks, and real-time updates, ensuring that team members stay connected and informed.
  • Automation: Smartsheet includes automation capabilities to eliminate manual tasks, automate workflows, and enhance overall efficiency in work processes.

Who is Smartsheet For?

Smartsheet is suitable for a diverse range of users, including:

  • Project Managers: Project managers use Smartsheet to plan and manage projects, create Gantt charts, and track progress with a visual and collaborative approach.
  • Teams and Departments: Teams and departments leverage Smartsheet for task tracking, collaboration, and project coordination, enhancing communication and productivity.
  • Sales and Marketing Teams: Sales and marketing teams utilize Smartsheet for campaign planning, lead tracking, and collaborative project management to drive success in their initiatives.
  • IT Professionals: IT professionals use Smartsheet for managing software development projects, tracking IT tasks, and ensuring smooth collaboration within their teams.

Smartsheet stands out as a versatile work management platform, offering a grid-based approach to project and task management. Whether you’re a project manager, part of a team or department, or an IT professional, Smartsheet provides the tools needed to streamline work processes, enhance collaboration, and achieve project success.

Smartsheet Summary

What is Smartsheet?

Smartsheet is a versatile work management and collaboration platform that empowers teams and organizations to streamline their work processes. With a focus on flexibility, Smartsheet provides tools for project management, task tracking, collaboration, and automation, making it a valuable solution for teams across various industries.

Why Use Smartsheet?

In the realm of work management and collaboration, Smartsheet excels by:

  • Grid-Based Interface: Smartsheet uses a familiar grid-based interface, similar to spreadsheets, allowing users to organize and manage tasks, projects, and data in a structured and visually intuitive manner.
  • Project and Task Management: Smartsheet supports project and task management, enabling teams to plan, track, and collaborate on projects with features such as Gantt charts, dependencies, and automated workflows.
  • Collaboration and Communication: The platform fosters collaboration with features for sharing sheets, commenting on tasks, and real-time updates, ensuring that team members stay connected and informed.
  • Automation: Smartsheet includes automation capabilities to eliminate manual tasks, automate workflows, and enhance overall efficiency in work processes.

Who is Smartsheet For?

Smartsheet is suitable for a diverse range of users, including:

  • Project Managers: Project managers use Smartsheet to plan and manage projects, create Gantt charts, and track progress with a visual and collaborative approach.
  • Teams and Departments: Teams and departments leverage Smartsheet for task tracking, collaboration, and project coordination, enhancing communication and productivity.
  • Sales and Marketing Teams: Sales and marketing teams utilize Smartsheet for campaign planning, lead tracking, and collaborative project management to drive success in their initiatives.
  • IT Professionals: IT professionals use Smartsheet for managing software development projects, tracking IT tasks, and ensuring smooth collaboration within their teams.

Smartsheet stands out as a versatile work management platform, offering a grid-based approach to project and task management. Whether you’re a project manager, part of a team or department, or an IT professional, Smartsheet provides the tools needed to streamline work processes, enhance collaboration, and achieve project success.

Smartsheet reviews

Learn what people say about Smartsheet

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85%
Subscribed Score

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Overall rating

5
4
3
2
1
CX 5/6

How good is the customer support based on subscribed’s assessment

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Security 4/6

How secure is the product based on Subscribed’s assessment?

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Ease of Use 5/6

How easy is the product to use, based on Subscribed’s assessment?

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Value 5/6

What is the value for money based on Subscribed’s assessment?

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Integration 5/6

How many integrations does the product offer?

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Popularity 6/6

How popular is the product?

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Reviews from G2, Capterra, Trustpilot
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These ratings come directly from third-party platforms like G2, Capterra, and Trustpilot. They reflect real user feedback collected independently on those sites.

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Smartsheet

Pricing Range
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This only an estimated pricing range, visit Smartsheet pricing page to access all the information by clicking “Visit Now”.

$0-$24 / Month
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85% Subscribed Score
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The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

Analysis

What is Smartsheet?

Smartsheet is a versatile work management and collaboration platform that empowers teams and organizations to streamline their work processes. With a focus on flexibility, Smartsheet provides tools for project management, task tracking, collaboration, and automation, making it a valuable solution for teams across various industries.

Why Use Smartsheet?

In the realm of work management and collaboration, Smartsheet excels by:

  • Grid-Based Interface: Smartsheet uses a familiar grid-based interface, similar to spreadsheets, allowing users to organize and manage tasks, projects, and data in a structured and visually intuitive manner.
  • Project and Task Management: Smartsheet supports project and task management, enabling teams to plan, track, and collaborate on projects with features such as Gantt charts, dependencies, and automated workflows.
  • Collaboration and Communication: The platform fosters collaboration with features for sharing sheets, commenting on tasks, and real-time updates, ensuring that team members stay connected and informed.
  • Automation: Smartsheet includes automation capabilities to eliminate manual tasks, automate workflows, and enhance overall efficiency in work processes.

Who is Smartsheet For?

Smartsheet is suitable for a diverse range of users, including:

  • Project Managers: Project managers use Smartsheet to plan and manage projects, create Gantt charts, and track progress with a visual and collaborative approach.
  • Teams and Departments: Teams and departments leverage Smartsheet for task tracking, collaboration, and project coordination, enhancing communication and productivity.
  • Sales and Marketing Teams: Sales and marketing teams utilize Smartsheet for campaign planning, lead tracking, and collaborative project management to drive success in their initiatives.
  • IT Professionals: IT professionals use Smartsheet for managing software development projects, tracking IT tasks, and ensuring smooth collaboration within their teams.

Smartsheet stands out as a versatile work management platform, offering a grid-based approach to project and task management. Whether you’re a project manager, part of a team or department, or an IT professional, Smartsheet provides the tools needed to streamline work processes, enhance collaboration, and achieve project success.

Pros
  • Extensive customization and flexibility.
  • Robust automation capabilities.
  • Facilitates real-time collaboration.
  • User-friendly dashboards and Gantt charts.
Cons
  • Learning curve for advanced features.
  • Occasional glitches with notifications.
  • Complex integration setup for some tools.
  • Limited sorting and filtering options.
Subscribed Score Metrics
30/36 Metric achieved
MetricsScore
Customer Support5/6
Security4/6
Ease of Use5/6
Value of Money5/6
Integration5/6
Popularity6/6
Radar Chart Table View
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
5/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
4/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
5/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
5/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
5/6 Metric Checks
Smartsheet Pricing Range
$0-$24 / Month

Smartsheet Showcase
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A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

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What else exists next to Smartsheet
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A list of platforms similar to Smartsheet, helping you evaluate which tool best matches your needs.

Need to cancel Smartsheet? Here is how
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Thinking about how to cancel Smartsheet this is how you do it!

Steps to Cancel Smartsheet Subscription.
If you want to cancel your Smartsheet subscription, you have a few options depending on your situation. You can cancel your trial or paid subscription online, by phone, or by email. For detailed instructions, refer to their Help Center or contact their customer service. Alternatively, you can switch to a free plan and keep using Smartsheet’s features with limited functionality. To switch to a free plan, follow the steps in this article.

How to Cancel the Smartsheet

Steps to Cancel Smartsheet Subscription.
If you want to cancel your Smartsheet subscription, you have a few options depending on your situation. You can cancel your trial or paid subscription online, by phone, or by email. For detailed instructions, refer to their Help Center or contact their customer service. Alternatively, you can switch to a free plan and keep using Smartsheet’s features with limited functionality. To switch to a free plan, follow the steps in this article.

Every else you need to know about Smartsheet
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A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if Smartsheet is right for you.

Pricing Range
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This only an estimated pricing range, visit Smartsheet pricing page to access all the information by clicking “Visit Now”.

$0-$24 / Month
Visit Now