Smartsheet Reviews - Pros & Cons, Ratings & more - 2025
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Smartsheet
85%
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  • Project Management
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  • Review

    • Smartsheet

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    85%

    Smartsheet is a versatile work management and collaboration platform with a grid-based interface, ideal for project managers, teams, and IT professionals. It supports project and task management, fosters collaboration, and offers automation features to enhance efficiency in work processes.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    85% Subscribed Score

    Analysis

    Smartsheet is a robust work management platform tailored for team collaboration, project tracking, and workflow automation, with features like Gantt charts, dashboards, and integrations (e.g., Google Workspace, Slack). It offers scalable pricing: Pro ($9/user/month), Business ($19/user/month), and Enterprise (custom). Smartsheet excels in flexibility for marketers, developers, and project managers but may feel overwhelming for beginners. Compared to tools like Asana or Monday, its spreadsheet-based format offers depth but lacks modern UI. Customer support is reliable, and its automation capabilities enhance cost-effectiveness.

    Subscribed Score Metrics
    30/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    5/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    5/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    5/6 Metric Checks
    MetricsScore
    Customer Support5/6
    Security4/6
    Ease of Use5/6
    Value of Money5/6
    Integration5/6
    Popularity6/6
    Radar Chart Table View
    Pros & Cons
    Extensive customization and flexibility.
    Robust automation capabilities.
    Facilitates real-time collaboration.
    User-friendly dashboards and Gantt charts.
    Learning curve for advanced features.
    Occasional glitches with notifications.
    Complex integration setup for some tools.
    Limited sorting and filtering options.

    Reviews of Smartsheet from other platforms

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    1.5
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    1.5
    (77 Reviews)
    Trustpilot Review

    Other Alternatives

    Notion is an all-in-one workspace and note-taking app, offering versatile and collaborative features for individuals and teams. With customization options and real-time collaboration, it caters to various users, including individuals, teams, students, and business professionals, providing a unified solution for note-taking, project management, and knowledge sharing.

    Airtable is a versatile, cloud-based collaboration platform that combines the simplicity of a spreadsheet with the power of a database. Organize, share, and collaborate seamlessly on projects with ease.

    Coda.io is a collaborative platform revolutionizing document creation. Seamlessly integrating documents, spreadsheets, and apps, it empowers teams to work dynamically and efficiently, fostering creativity and productivity in a unified workspace.

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