How to Cancel SwiftCase

To cancel your Swift Case Management subscription, follow these steps:

Notification Requirement

You must notify Swift in advance of your intention to terminate the service. The typical notice period is three months, or 12 months in the case of terminating a service administration agreement, as detailed in the Pricing and Invoicing terms and conditions.

Termination Process

• Ensure you are authorized to use the ordering application before starting the process.
• Complete the e-form specifically designed for terminating your Case Management subscription. This form can be accessed through the ordering application.

Mandatory Fields

• Fill out all mandatory fields indicated by an orange triangle in the Case Management e-forms.

Post-Termination Effects

• Once your Case Management subscription is terminated, the BICs (Bank Identifier Codes) provisioned under the Case Management services will no longer be entitled to benefit from the Stop and Recall & Case Resolution functionalities.

Additional Steps

• If you have any specific agreements or contracts, ensure you review and comply with the termination clauses outlined in those documents.

Here is a step-by-step guide in an unordered list format:

• Notify Swift in advance according to the specified notice period.
• Ensure you are authorized to use the ordering application.
• Complete the e-form for terminating your Case Management subscription.
• Fill out all mandatory fields in the e-form.
• Review and comply with any specific termination clauses in your agreements or contracts.

By following these steps, you can effectively cancel your Swift Case Management subscription.