Chatwoot Pricing & Features Overview - Subscribed.FYI
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Chatwoot
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Chatwoot

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Chatwoot, an open-source customer engagement platform, centralizes and optimizes customer conversations across channels. Ideal for customer support teams, business owners, and developers, it prioritizes real-time communication, automation, and open-source customization for improved responsiveness and satisfaction.

Overview

Explore Chatwoot

Looking for a better customer support solution? Zendesk Support Suite is not the only option. Freshdesk and Zoho Desk are powerful...

Looking for a better customer support solution? Zendesk Support Suite is not the only option. Freshdesk and Zoho Desk are powerful alternatives worth considering. Explore competing platforms to find the best fit for your needs.

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Compare Chatwoot to others

Zendesk Support Suite

85%

HootSuite

80%

Apollo

80%
Free Usage for Community
Chatwoot: Customer Engagement Suite for Seamless Conversations Across Channels
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Videos

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Pricing

Chatwoot Pricing and Features

Open Source
Pricing Free
Hacker
Monthly Price $0.00
Yearly Price $0.00
Monthly Price (Paid Yearly) $0.00
Free Trial (Weeks) 2
Startups
Monthly Price $19.00
Yearly Price $228.00
Monthly Price (Paid Yearly) $19.00
Free Trial (Weeks) 2
Business
Monthly Price $39.00
Yearly Price $468.00
Monthly Price (Paid Yearly) $39.00
Free Trial (Weeks) 2
Enterprise
Monthly Price $99.00
Yearly Price $1188.00
Monthly Price (Paid Yearly) $99.00
Free Trial (Weeks) 2
Experience

Chatwoot Product Experience

Cancellation

Steps to Cancel Chatwoot Subscription

Chatwoot Pricing

Steps to cancel Chatwoot Subscription

Refine your messaging strategy- To learn more about cancelling your chatwoot subscription, visit this page.

FAQ

Most frequent question about Chatwoot

What is Chatwoot, and how does it contribute to customer communication?

Chatwoot is an open-source customer messaging platform that enables businesses to engage with customers in real-time across multiple communication channels. It consolidates messages from platforms like websites, social media, and email into a unified inbox, providing a centralized solution for managing customer interactions.

Which communication channels are supported by Chatwoot?

Chatwoot supports a variety of communication channels, including website live chat, Facebook Messenger, WhatsApp, Twitter, and more. Businesses can integrate multiple channels into Chatwoot, allowing them to manage and respond to customer messages efficiently from a single platform.

How does Chatwoot prioritize user privacy and data security?

Chatwoot prioritizes user privacy and data security by offering self-hosted and on-premises deployment options. This allows businesses to have complete control over their data and ensures compliance with data protection regulations. Chatwoot also supports end-to-end encryption for enhanced security in customer communications.

Can Chatwoot be integrated with other business tools and systems?

Yes, Chatwoot offers integrations with various third-party tools and platforms. It supports integrations with popular CRM systems, analytics tools, and other business applications. This allows businesses to streamline their workflows and leverage existing tools while enhancing customer communication through Chatwoot.

How does Chatwoot handle automation in customer support?

Chatwoot includes automation features to enhance customer support processes. Businesses can set up automated responses, create chatbots to handle routine queries, and use workflows to automate certain actions based on customer interactions. These automation capabilities help businesses improve efficiency and provide timely responses to customer inquiries.

Alternatives

Try these alternatives of Chatwoot

Zendesk is a customer service and engagement platform that helps businesses build strong customer relationships. It provides tools for multi-channel support, ticket management, knowledge base creation, and automation, enhancing the efficiency of customer support and engagement teams.

Hootsuite simplifies social media management by providing a centralized platform for scheduling posts, monitoring engagement, and analyzing performance. Ideal for social media managers, marketing teams, and businesses of all sizes, it facilitates efficient collaboration and strategic engagement.

Apollo is an all-in-one sales intelligence platform offering precise data, advanced prospecting, multi-channel engagement, enriched profiles, and real-time tracking—perfect for sales professionals, marketers, and entrepreneurs aiming for predictable revenue growth.