PayPal Reviews - Pros & Cons, Ratings & more - 2025
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PayPal
88%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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  • Review

    • PayPal

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    88%

    PayPal is a secure digital wallet facilitating global money transfers, online shopping, and mobile payments. Ideal for individuals and businesses seeking convenience, security, and versatile funding options for their online transactions.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    88% Subscribed Score

    Analysis

    PayPal offers businesses and individuals robust payment solutions including online checkout, custom invoicing, and multi-channel integrations. Key features like multi-currency support, instant payment options, buyer/seller protection, and reliable APIs make it ideal for freelancers, marketers, and e-commerce platforms. Compared to alternatives like Stripe (lower fee flexibility) or GoCardless (limited reach), PayPal excels in global accessibility but charges higher fees and may freeze funds. Pricing starts at $0/month with transaction fees of 2.5% + $0.041. Though user-friendly, reviews highlight slow customer support. It’s secure and cost-effective for larger-scale transactions but less so for small transfers.

    Subscribed Score Metrics
    31/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    6/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    5/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    4/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    4/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    6/6 Metric Checks
    MetricsScore
    Customer Support4/6
    Security5/6
    Ease of Use6/6
    Value of Money4/6
    Integration6/6
    Popularity6/6
    Radar Chart Table View
    Pros & Cons
    Widely accepted for online purchases.
    Secure transactions with buyer protection.
    Integration with various apps and platforms.
    Easy to send and receive payments globally.
    High transaction and conversion fees.
    Customer service can be unresponsive.
    Accounts may be limited without reason.
    Fund holds are sometimes frustrating.

    Reviews of PayPal from other platforms

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    Capterra Review
    1.3
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    (32025 Reviews)
    Trustpilot Review

    Other Alternatives

    Stripe, a comprehensive financial ecosystem, simplifies payment acceptance, subscription management, and global scalability. With developer tools, fraud prevention, and a unified dashboard, it's ideal for e-commerce, subscriptions, marketplaces, freelancers, and growing businesses seeking streamlined financial operations.

    Braintree simplifies online payment processing, offering a secure solution for businesses of all sizes. Accept various payment methods worldwide through one integration, with advanced fraud protection and seamless integrations.

    Afterpay offers flexible payment solutions to attract new customers, increase sales, and streamline checkout. With reduced risk, marketing tools, and seamless integration, it's ideal for retailers of all sizes looking to boost growth.

    See All alternatives