Reputation Reviews - Pros & Cons, Ratings & more - 2025
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Reputation
90%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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  • Online Reputation Management
  • Reputation
  • Review

    • Reputation

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    90%

    Reputation is an advanced platform enabling businesses to manage and improve their online presence through real-time reputation insights. By consolidating and analyzing customer feedback, it helps organizations enhance customer experience and identify actionable areas for growth. Its AI-powered tools provide visibility into brand performance, competitive analysis, and sentiment trends, streamlining online reputation management.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    90% Subscribed Score

    Analysis

    Reputation is an AI-powered platform for managing customer feedback and online reputation. Key features include sentiment analysis, social media management, review monitoring, and customizable reporting dashboards. It performs well for marketers and customer experience professionals, offering predictive insights to boost engagement. Alternatives like Birdeye and Chatmeter often lack Reputation’s scalability but can be more affordable. Reputation offers excellent customer support; however, pricing is not transparent, which may deter SMBs.

    Subscribed Score Metrics
    32/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    6/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    5/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    6/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    4/6 Metric Checks
    MetricsScore
    Customer Support6/6
    Security5/6
    Ease of Use6/6
    Value of Money5/6
    Integration4/6
    Popularity6/6
    Radar Chart Table View
    Pros & Cons
    Intuitive and user-friendly tool.
    Aggregates reviews across platforms.
    Enhances performance insights with dashboards.
    Facilitates quick responses with customizable templates.
    Issues with integrating booking reviews.
    No significant weaknesses mentioned yet.
    Some users noted room for improvement in features.
    Occasional need for advanced customization.

    Reviews of Reputation from other platforms

    4.6
    (2233)
    4.6
    (2233 Reviews)
    G2 Review
    5
    (16)
    5
    (16 Reviews)
    Capterra Review
    3.6
    (84)
    3.6
    (84 Reviews)
    Trustpilot Review

    Other Alternatives

    Broadly empowers SMBs to connect with modern consumers through effective customer engagement and review management. With SEO optimization and website development, Broadly helps businesses stand out and attract more customers.

    Chatmeter is an AI-powered brand intelligence platform designed for multi-location businesses to manage online reviews, local SEO, and social media. It provides insights to strengthen reputation management and optimize customer engagement strategies. With robust reporting and real-time updates, Chatmeter simplifies operations across industries like retail, healthcare, and restaurants. Trusted by businesses, it delivers scalable solutions for increased visibility and impactful decision-making.

    See All alternatives