Here’s a quick guide on how to cancel your subscription with Tray.io. Since there isn’t a self-service option available, you’ll need to contact support directly.

How to Cancel Your Tray.io Subscription

Canceling your Tray.io subscription requires reaching out to their support team. Follow these steps to ensure a smooth process.

How to Cancel Tray.io: Step by step

Step 1: Contact Tray.io Support

Choose one of the following methods to submit your cancellation request:

• Submit a Support Ticket: Visit the Tray.io support page and submit a ticket, clearly stating your request to cancel the subscription.
• Call Support: Contact Tray.io at one of their international numbers:
  • US: +1-415-418-3570
  • UK: +44 20 3882 4293
  • Australia: +61 2 7208 8487

Step 2: Provide Account Information

Include your company name and the email address associated with your Tray.io account to help expedite the process.

Step 3: Request Confirmation

Ask the support team to send a confirmation email acknowledging your cancellation request. This will serve as official documentation of the process.

For additional support, feel free to reach them out through their Contact Us page.

Additional Notes

• Tailored Pricing Plans: Tray.io subscriptions may have unique terms based on tailored plans. The cancellation process may include additional steps depending on your agreement.
• Master Subscription Agreement: For more details on cancellation rights and data transition, refer to Tray.io’s Master Subscription Agreement.
• Fees: Tray.io’s fees may be non-refundable, so review your agreement carefully before finalizing your cancellation.

By following these steps, you can effectively cancel your Tray.io subscription. Don’t hesitate to reach out to their support team if you have any questions or need additional assistance.