How to Cancel Tray.io Subscription

While Tray.io doesn’t offer a self-service cancellation option through their website, here’s how to proceed:

Contacting Tray.io Support:

Choose Your Preferred Method: Please submit a ticket clearly indicating your desire to cancel your subscription, or alternatively, you can call Tray.io support at their international numbers listed on their website: +1-415-418-3570 (US), +44 20 3882 4293 (UK), or +61 2 7208 8487 (AU).
Provide Account Information: Include your account details (company name, email address associated with the account) for efficient processing.
Request Confirmation: Ask for a confirmation email acknowledging your cancellation request to ensure a smooth process.

Additional Notes:

Tray.io offers tailored pricing plans and packages. The cancellation process might involve additional steps or verification depending on your specific agreement.
Consider reviewing Tray.io’s Master Subscription Agreement for detailed information regarding cancellation rights, potential termination clauses, and data transition procedures.

Remember:

Due to the potential non-refundable nature of fees, carefully consider your decision before initiating cancellation. Contacting support is necessary to formally request cancellation and potentially discuss any applicable terms or fees.