Top Zoho Desk Alternatives: Freshdesk & Zendesk Support Suite
Categories
Explore by Category
  • Analytics Tools and Software
  • Banking, Finance, Money & Insurance
  • Collaboration and Productivity Software
  • Creative Tools
  • Customer Service Software
  • Development Software
  • Healthcare & Medical Services
  • Human Resource Software
  • Marketing Software
  • Security Software
See All Categories
Zoho Desk
88%
Visit Website

Zoho Desk

88%

Zoho Desk is a cloud-based customer support software. With features like ticketing, automation, and multichannel support, it enables businesses to deliver exceptional customer service and streamline helpdesk operations effectively.

Zoho Desk Alternatives & Competitors

Looking for a better customer support solution? Zoho Desk is not the only option. Freshdesk and Zendesk Support Suite are excellent alternatives to consider. Explore the best solutions that fit your business needs.

Zoho Desk

Customer Service Software

Top Pros and Cons using Zoho Desk View More
User-friendly interface and easy navigation.
Comprehensive automation features.
Occasional slow performance or loading times.
Needs smoother mobile app functionality.

5 Alternatives of Zoho Desk

Slack is a collaborative messaging platform that simplifies team communication. With channels, direct messaging, and integrations, it centralizes work-related conversations, enhancing productivity and fostering seamless collaboration within organizations of any size.

Compared to Zoho Desk is
User-friendly interface and ease of use
Search functionality needs improvement
Pricing Range
$0-$15/Month

Zendesk is a customer service and engagement platform that helps businesses build strong customer relationships. It provides tools for multi-channel support, ticket management, knowledge base creation, and automation, enhancing the efficiency of customer support and engagement teams.

Compared to Zoho Desk is
Robust ticket management and automation features.
High cost, especially for advanced features.
Pricing Range
$19-$115/Month

Hootsuite simplifies social media management by providing a centralized platform for scheduling posts, monitoring engagement, and analyzing performance. Ideal for social media managers, marketing teams, and businesses of all sizes, it facilitates efficient collaboration and strategic engagement.

Compared to Zoho Desk is
Simplifies multi-platform post scheduling
High pricing, especially for small businesses
Pricing Range
$149-$399/Month

Apollo is an all-in-one sales intelligence platform offering precise data, advanced prospecting, multi-channel engagement, enriched profiles, and real-time tracking—perfect for sales professionals, marketers, and entrepreneurs aiming for predictable revenue growth.

Compared to Zoho Desk is
Extensive contact database with accurate data
Limited phone number accuracy reported
Pricing Range
$49-$119/Month

Intercom is a customer messaging platform that facilitates real-time, personalized communication. It’s used by businesses for live chat, targeted messaging, customer support, and automation. It caters to customer support teams, sales teams, product managers, and marketing teams, enhancing customer relationships and experiences.

Compared to Zoho Desk is
Intuitive and user-friendly interface.
High pricing, especially for startups.
Pricing Range
$39-999/Month