Salesforce Pricing & Features Overview - Subscribed.FYI
Customer Relationship Management

Salesforce

Salesforce is a cloud-based CRM platform empowering businesses to enhance customer relationships, streamline processes, and drive growth. With a 360-degree customer view, sales and marketing automation, customization, and scalability, it caters to sales, marketing, customer service teams, and business leaders.

Overview

What is Salesforce?

Salesforce is a leading cloud-based customer relationship management (CRM) platform that empowers businesses to connect with customers, streamline processes, and drive growth. Known for its scalability and flexibility, Salesforce provides a suite of tools and applications designed to enhance sales, marketing, customer service, and overall business operations.

Why Use Salesforce?

In the realm of customer relationship management and business automation, Salesforce excels by:

  • 360-Degree Customer View: Salesforce centralizes customer information, providing a 360-degree view of customer interactions, preferences, and history to help businesses better understand and serve their customers.
  • Sales and Marketing Automation: Salesforce offers robust tools for automating sales and marketing processes, from lead generation and nurturing to sales pipeline management, improving efficiency and effectiveness.
  • Customization and Scalability: The platform is highly customizable, allowing businesses to tailor their CRM processes and workflows to match specific needs. It scales with the growth of businesses, accommodating evolving requirements.
  • Integrated Ecosystem: Salesforce provides a vast ecosystem of integrated applications and third-party integrations, enhancing collaboration and connectivity across various business functions.

Who is Salesforce For?

Salesforce is suitable for a wide range of users and businesses, including:

  • Sales Teams: Sales teams leverage Salesforce to manage leads, opportunities, and customer relationships, driving sales efficiency and effectiveness.
  • Marketing Teams: Marketing teams use Salesforce to automate campaigns, track customer engagement, and align marketing efforts with sales goals.
  • Customer Service Teams: Customer service teams benefit from Salesforce’s case management tools, enabling efficient issue resolution and customer support.
  • Business Leaders: Business leaders and executives utilize Salesforce for strategic decision-making, gaining insights into sales performance, customer trends, and overall business metrics.

Salesforce stands as a powerful CRM platform, empowering businesses to build meaningful and lasting customer relationships. Whether you’re part of a sales team, marketing team, customer service team, or a business leader, Salesforce provides the tools needed to optimize processes, drive growth, and deliver exceptional customer experiences.

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Pricing and Features

Product Tier
Pricing
Features

Small Business Starter

Yearly Price

$300.00

Monthly Price (Paid Yearly)

$25.00

Free Trial (Weeks)

4

  • Essential CRM features for small businesses.
  • Account and contact management.
  • Opportunity tracking.
  • Lead management.
  • Customizable reports.

Small Business Slack Pro

Yearly Price

$87.00

Monthly Price (Paid Yearly)

$7.25

Free Trial (Weeks)

4

  • Integrates Salesforce with Slack for seamless collaboration.
  • Real-time notifications.
  • Direct access to Salesforce records within Slack.

Sales Starter

Yearly Price

$300.00

Monthly Price (Paid Yearly)

$25.00

Free Trial (Weeks)

4

  • CRM tools for sales teams.
  • Lead and opportunity management.
  • Email integration.
  • Customizable reports and dashboards.

Sales Enterprise

Yearly Price

$1,980.00

Monthly Price (Paid Yearly)

$165.00

Free Trial (Weeks)

4

  • Advanced CRM capabilities for larger sales teams.
  • Workflow automation.
  • Forecasting and analytics.
  • AI-powered insights.

Sales Unlimited

Yearly Price

$3,960.00

Monthly Price (Paid Yearly)

$330.00

Free Trial (Weeks)

4

  • Comprehensive CRM features for large enterprises.
  • Unlimited customizations.
  • Advanced automation.
  • Extensive integrations.

Sales Professional

Yearly Price

$960.00

Monthly Price (Paid Yearly)

$80.00

Free Trial (Weeks)

4

  • CRM tools for professional sales teams.
  • Lead and opportunity management.
  • Email integration.
  • Customizable reports and dashboards.

Service Cloud Starter

Yearly Price

$300.00

Monthly Price (Paid Yearly)

$25.00

Free Trial (Weeks)

4

  • Essential service tools for small businesses.
  • Case management.
  • Knowledge base.
  • Automated workflows.

Service Cloud Professional

Yearly Price

$960.00

Monthly Price (Paid Yearly)

$80.00

Free Trial (Weeks)

4

  • Advanced service features for growing businesses.
  • Omnichannel support.
  • Field service capabilities.
  • Advanced analytics.

Service Cloud Enterprise

Yearly Price

$1,980.00

Monthly Price (Paid Yearly)

$165.00

Free Trial (Weeks)

4

  • Comprehensive service tools for larger enterprises.
  • AI-powered service.
  • Advanced automation.
  • Customizable reports.

Service Cloud Unlimited

Yearly Price

$3,960.00

Monthly Price (Paid Yearly)

$330.00

Free Trial (Weeks)

4

  • Full suite of service capabilities for large enterprises.
  • Unlimited customizations.
  • Advanced automation.
  • Comprehensive analytics.

Data Cloud for Marketing

Yearly Price

$108,000.00

Monthly Price (Paid Yearly)

$9,000.00

Free Trial (Weeks)

0

  • Data enrichment for marketing campaigns.
  • Account-based marketing insights.

Loyalty Management Starter

Yearly Price

$240,000.00

Monthly Price (Paid Yearly)

$20,000.00

Free Trial (Weeks)

0

  • Basic loyalty program features.
  • Points and rewards management.

Loyalty Management Growth

Yearly Price

$420,000.00

Monthly Price (Paid Yearly)

$35,000.00

Free Trial (Weeks)

0

  • Advanced loyalty program capabilities.
  • Tiered rewards.
  • Integration with CRM.

Loyalty Management Advanced

Yearly Price

$540,000.00

Monthly Price (Paid Yearly)

$45,000.00

Free Trial (Weeks)

0

  • Comprehensive loyalty program features.
  • Advanced customization.
  • Integration with marketing.

Marketing Cloud Account Engagement Growth

Yearly Price

$15,000.00

Monthly Price (Paid Yearly)

$1,250.00

Free Trial (Weeks)

0

  • Email marketing tools.
  • Journey builder.
  • Analytics and reporting.

Marketing Cloud Account Engagement Plus

Yearly Price

$33,000.00

Monthly Price (Paid Yearly)

$2,750.00

Free Trial (Weeks)

0

  • Advanced email marketing features.
  • Personalization.
  • Marketing automation.

Marketing Cloud Account Engagement Advanced

Yearly Price

$52,800.00

Monthly Price (Paid Yearly)

$4,400.00

Free Trial (Weeks)

0

  • Comprehensive marketing tools.
  • Multichannel marketing.
  • AI-powered analytics.

Marketing Cloud Account Engagement Premium

Yearly Price

$180,000.00

Monthly Price (Paid Yearly)

$15,000.00

Free Trial (Weeks)

0

  • Full suite of marketing capabilities.
  • Personalization at scale.
  • Advanced analytics and insights.

Marketing Cloud Engagement Pro

Yearly Price

$15,000.00

Monthly Price (Paid Yearly)

$1,250.00

Free Trial (Weeks)

0

  • Advanced engagement features.
  • Personalized customer journeys.
  • AI-driven marketing.

Marketing Cloud Engagement Corporate

Yearly Price

$50,400.00

Monthly Price (Paid Yearly)

$4,200.00

Free Trial (Weeks)

0

  • Comprehensive marketing tools for larger corporations.
  • Advanced personalization.
  • Multichannel marketing.

Marketing Cloud Engagement Enterprise

Pricing

On Request

  • Full suite of marketing capabilities for large enterprises.
  • Customizable solutions.
  • Advanced analytics.

Marketing Cloud Advertising

Yearly Price

$24,000.00

Monthly Price (Paid Yearly)

$2,000.00

Free Trial (Weeks)

0

  • Advertising tools for targeted campaigns.
  • Integration with marketing data.

Marketing Cloud Intelligence Starter

Yearly Price

$36,000.00

Monthly Price (Paid Yearly)

$3,000.00

Free Trial (Weeks)

0

  • Basic AI-driven insights for marketing.
  • Predictive analytics.

Marketing Cloud Intelligence Growth

Yearly Price

$120,000.00

Monthly Price (Paid Yearly)

$10,000.00

Free Trial (Weeks)

0

  • Advanced AI-driven insights.
  • Predictive scoring.
  • Customizable analytics.

Marketing Cloud Intelligence Plus

Pricing

On Request

  • Comprehensive AI-driven analytics.
  • Predictive modeling.
  • Advanced reporting.

Marketing Cloud Personalization Premium

Yearly Price

$300,000.00

Monthly Price (Paid Yearly)

$25,000.00

Free Trial (Weeks)

0

  • Advanced personalization features.
  • AI-driven recommendations.
  • Behavioral tracking.

Marketing Cloud Personalization Growth

Yearly Price

$99,999.96

Monthly Price (Paid Yearly)

$8,333.33

Free Trial (Weeks)

0

  • Personalization tools for growing businesses.
  • Basic recommendation engine.
  • Behavioral insights.

Platform Starter

Yearly Price

$300.00

Monthly Price (Paid Yearly)

$25.00

Free Trial (Weeks)

4

  • Basic platform capabilities.
  • App development tools.
  • Customizable solutions.

Platform Plus

Yearly Price

$1,200.00

Monthly Price (Paid Yearly)

$100.00

Free Trial (Weeks)

4

  • Advanced platform features.
  • Custom app development.
  • Integration capabilities.

Net Zero Cloud Growth

Yearly Price

$210,000.00

Monthly Price (Paid Yearly)

$17,500.00

Free Trial (Weeks)

0

  • Sustainability tools for businesses.
  • Carbon tracking.
  • Environmental impact insights.

Net Zero Cloud Starter

Yearly Price

$48,000.00

Monthly Price (Paid Yearly)

$4,000.00

Free Trial (Weeks)

0

  • Basic sustainability tools.
  • Carbon tracking.

Experience

Cancellation

Steps to Cancel Salesforce Subscription.

Canceling your Salesforce subscription is a straightforward process. If you wish to end your subscription or explore alternative plans, please refer to the official Salesforce Help Center for detailed instructions and guidance.

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Product FAQ

What is Salesforce, and how does it benefit businesses?

Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage and analyze customer interactions throughout the customer lifecycle. It provides a centralized hub for sales, marketing, customer service, and other business functions. Salesforce enables organizations to streamline processes, improve collaboration, and make data-driven decisions, ultimately enhancing customer satisfaction and driving business growth.

How customizable is Salesforce to fit specific business needs?

Salesforce is highly customizable, allowing businesses to tailor the platform to their specific requirements. Users can create custom objects, fields, and workflows to match their unique processes. Additionally, Salesforce offers a wide range of apps and integrations through its AppExchange marketplace, enabling businesses to extend the platform’s functionality and integrate with other tools they use.

What is the significance of the Salesforce Trailhead platform?

Salesforce Trailhead is Salesforce’s online learning platform that provides free, interactive tutorials and training modules. It offers a gamified approach to learning, allowing users to earn badges and points as they complete various modules. Trailhead is a valuable resource for users to enhance their Salesforce skills, learn about new features, and stay updated on best practices. It caters to users of all levels, from beginners to advanced administrators and developers.

What is the role of Salesforce in driving customer engagement and marketing efforts?

Salesforce plays a crucial role in enhancing customer engagement and optimizing marketing efforts. The platform allows businesses to create targeted marketing campaigns, track customer interactions across various channels, and analyze data to understand customer preferences. Salesforce Marketing Cloud, a part of the platform, offers tools for personalized marketing automation, email marketing, and social media engagement. By leveraging Salesforce, businesses can build stronger relationships with customers and deliver more personalized and effective marketing strategies.

What are the key features of Salesforce?

Salesforce offers a comprehensive suite of features, including:

  • Sales Cloud: Manages sales processes and customer information.
  • Service Cloud: Supports customer service and helps resolve issues efficiently.
  • Marketing Cloud: Facilitates targeted marketing campaigns and customer engagement.
  • Commerce Cloud: Enables e-commerce functionality and personalized shopping experiences.
  • Analytics Cloud: Provides robust analytics and reporting tools for data-driven decision-making.

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