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  • Customer Relationship Management
  • SendBird
  • Cancellation

    • SendBird

    80% Subscribed Score
    back button Go to SendBird

    How to Cancel SendBird

    While Sendbird’s website doesn’t explicitly outline a self-service cancellation option, here’s the recommended approach: Sendbird, a leader in the Customer Relationship Management category, offers robust communication solutions. If you’re exploring alternatives, consider Salesforce, Intercom, Drift, Zoho CRM, or HubSpot. Ready to make a switch? Check out exclusive deals for potential savings.

    Contacting Sendbird Support:

    1. Access Sendbird Support: Visit the Sendbird support page: “Dashboard” > “Contact Us “
    2. Submit Cancellation Request: Clearly state your intent (Subscription & Billing) to cancel your subscription in the support request.
    3. Provide Account Information: Include your Sendbird account details (organization name, email address associated with the account) for efficient processing.

    Looking for Alternatives?

    If you’re exploring other tools to support your projects and business after canceling your Sendbird subscription, here are some top alternatives to consider:

    • Twilio: A robust communication platform that offers APIs for SMS, voice, video, and chat, enabling seamless integration into your applications.
    • Intercom: A customer communication platform that offers chat, messaging, and automation tools to enhance customer engagement and support.
    • Drift: Focuses on conversational marketing and sales, providing chatbots and live chat solutions to improve customer interactions and conversions.
    • Zoho CRM: A comprehensive CRM platform that includes communication tools for managing customer relationships and enhancing team collaboration.
    • HubSpot: Offers a suite of tools for marketing, sales, and customer service, including chat and messaging features to streamline customer communication.

    Each of these platforms offers unique capabilities to help you continue building, automating, and growing your projects and business.

    Additional Considerations:

    • Confirmation: Request a confirmation email acknowledging your cancellation request to ensure a smooth process.
    • Automatic Renewal: Subscriptions typically renew automatically unless cancelled before the end of the term. Contacting support well in advance is recommended to avoid unwanted charges.
    • Data Retention: While information on specific data retention policies is not readily available, it’s advisable to inquire about data access or potential deletion options when contacting support.

    By following these steps and engaging with Sendbird support, you can effectively initiate the cancellation process and ensure a smooth transition.