How to Cancel Split Subscription - Subscribed.FYI
Web Development & Design


Split, a Feature Delivery Platform, combines feature flags and data analysis to streamline software development. It offers control over releases, data-driven insights, and rollout tools, benefiting engineering, product, DevOps, and data teams.

How to Cancel Split Subscription

Contemplating discontinuing your subscription? This guide outlines multiple methods for cancelling your service, ensuring a smooth and hassle-free experience.

Self-Service Cancellation:

  1. Account Access: Log in to your account through their website.
  2. Account Settings: Locate the section dedicated to managing your account settings or profile. This might be labelled “Settings,” “Account,” or similar.
  3. Subscription Management: Look for a section related to subscriptions or billing within your account settings.
  4. Cancellation Instructions: Follow the provided instructions for cancelling your subscription. This might involve confirming your decision and potentially providing a reason for cancellation.

Contacting Support:

If you encounter difficulties with self-service cancellation or prefer additional assistance, you can contact support through several channels:

  • Email: Send an email directly to their support team at [email protected].
  • Zendesk Portal: Submit a cancellation request through the Zendesk Portal:
  • In-App Contact Form: Utilize the Split In-App Contact form for a convenient cancellation request within the platform.

Additional Considerations:

  • Subscription Access: While cancelling your subscription terminates recurring charges, you might have access to features until the end of your current billing period.
  • Contractual Terms: Review your specific contract or agreement for any potential cancellation fees or early termination clauses that might apply.
  • Data Retention:’s data retention policies are likely outlined within their terms of service or privacy policy. If you have concerns about data retention after cancellation, clarify your preferences during the process or refer to their relevant policies.

By following these steps and considering the additional points, you can effectively cancel your subscription and choose the method that best suits your needs. Remember to address any contractual terms or data retention concerns beforehand.

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