OpenPhone Pricing & Features Overview- Subscribed.FYI
Customer Relationship Management

OpenPhone

OpenPhone streamlines business communication with seamless call management, smart tools, and a centralized inbox. Ideal for teams, it enhances collaboration, integrates with favorite tools, and offers advanced analytics for improved performance insights.

Overview

What is OpenPhone?

Ditch the inefficiencies of juggling multiple phone lines, missed calls, and scattered communication channels. OpenPhone isn’t just another business phone system; it’s a modern and intelligent platform designed to revolutionize the way you connect with your customers and team. Ditch the outdated infrastructure and experience a centralized, streamlined communication hub – OpenPhone empowers you to focus on what matters most: building relationships and growing your business.

Why Choose OpenPhone?

Struggling with complex phone systems, limited features, and difficulty managing multiple communication channels? OpenPhone offers a compelling solution:

  • Seamless Call Management: Make and receive calls on your existing business number from any device, including your computer or mobile phone.
  • Smart Features: Leverage features like call recording, transcription, voicemail transcription, and call forwarding for improved efficiency and accessibility.
  • Centralized Inbox: Manage all your calls, texts, and voicemails in one convenient location, eliminating the need for multiple apps and logins.
  • Team Collaboration: Collaborate seamlessly with your team through internal messaging, call forwarding, and shared call notes.
  • Integrations: Connect OpenPhone with your favorite CRM, productivity, and business tools for a unified workflow.
  • Advanced Analytics: Gain valuable insights into your call performance, identify areas for improvement, and measure the effectiveness of your communication strategies.

Who is OpenPhone For?

OpenPhone empowers businesses of all sizes and in various industries:

  • Sales and Marketing Teams: Close more deals, improve lead generation, and enhance customer service through efficient and personalized communication.
  • Remote and Distributed Teams: Stay connected and collaborate effortlessly regardless of location, fostering teamwork and productivity.
  • Startups and Growing Businesses: Scale your communication infrastructure efficiently with a cost-effective and easy-to-use solution.
  • Solopreneurs and Freelancers: Project a professional image and manage your business phone calls while maintaining work-life balance with flexible features.

OpenPhone stands out as a leading force in the business communication landscape. Its commitment to user-friendly features, seamless integrations, and advanced analytics makes it an attractive choice for businesses seeking to centralize communication, improve collaboration, and gain valuable insights into their call performance. Whether you’re a large enterprise or a solopreneur, OpenPhone empowers you to ditch the communication hassles and focus on building stronger relationships and achieving success.

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Customer Relationship Management
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Pricing and Features

Product Tier
Pricing
Features

Starter Plan

Monthly Price

$19/user

Yearly Price

$180

Monthly Price (Paid Yearly)

$15/user

Free Trial (Weeks)

1

  • Phone Number per User: Obtain a new local or toll-free number per user.
  • Calling/Messaging: Communicate seamlessly with US and Canadian numbers.
  • Voicemail Transcripts: Receive transcripts for efficient voicemail management.

Business Plan

Monthly Price

$33/user

Yearly Price

$276

Monthly Price (Paid Yearly)

$23/user

Free Trial (Weeks)

1

  • Benefits of Starter Plan: Includes all features of the starter plan.
  • Group Calling: Collaborate efficiently with group calling functionality.
  • Custom Ring Orders: Personalize the order in which calls are received.
  • Call Transfers: Seamlessly transfer calls for smooth communication.
  • AI Call Summaries: Utilize AI for insightful call summaries and transcripts.
  • Integrations: Integrate seamlessly with HubSpot and Salesforce.
  • Phone Menus: Enhance user experience with interactive phone menus.
  • Analytics and Reporting: Gain insights with comprehensive analytics and reporting.
  • Auto Call Recording: Automatically record calls for documentation and analysis.

Enterprise Plan

Pricing

On-Request

  • Benefits of Business Plan: Includes all features of the business plan.
  • Custom Contract & Pricing: Tailor contracts and pricing to specific enterprise needs.
  • Dedicated Account Manager: Get personalized support with a dedicated account manager.
  • Priority Support: Receive top-priority assistance for critical matters.
  • Audit Log: Maintain security with a detailed audit log for activity tracking.

Experience

Cancellation

Concluding your OpenPhone service.

If your business communication requirements evolve, OpenPhone provides a straightforward method to terminate your subscription. To guarantee a smooth cancellation and avoid further charges, kindly visit this designated page.

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Product FAQ

What are the advantages of using OpenPhone compared to traditional phone systems?

OpenPhone, designed for startups and small businesses, offers a cost-effective and scalable business phone system with advantages over traditional systems. It requires no additional hardware investment, allows easy scalability, enhances mobility with internet-based access, and provides advanced features like call recording and voicemail transcription. The platform fosters improved collaboration by treating the business phone number as a team inbox, facilitating effective communication handling.

How does OpenPhone integrate with other business tools?

OpenPhone seamlessly integrates with popular business tools, enhancing efficiency. It connects with CRM systems to log calls and messages, integrates calendar tools for appointment scheduling (Google or Outlook), and incorporates helpdesk software for streamlined customer support. Collaboration is further optimized by connecting with platforms like Slack or Microsoft Teams, facilitating notifications and team collaboration on calls and messages.

Is OpenPhone secure and compliant with data privacy regulations?

OpenPhone prioritizes data security and privacy through several measures. It encrypts calls, texts, and other data both at rest and in transit, safeguarding data security and confidentiality. Additionally, the platform complies with regulations such as GDPR and CCPA, showcasing its dedication to protecting user data and privacy. Users retain control over their data and can leverage security features like two-factor authentication and access controls to further enhance security measures.

Can I use OpenPhone with a toll-free number or a local number outside the US?

OpenPhone provides diverse options for obtaining phone numbers, catering to different business needs. Users can acquire a new local US phone number or seamlessly port an existing one to OpenPhone at no cost. Upgrading the plan offers the option of a toll-free number, enhancing the professional image and potentially expanding accessibility nationwide. Although OpenPhone doesn’t directly offer international phone numbers, users can explore integrating third-party services to add international numbers to their OpenPhone account.

What happens if my internet connection goes down? Will I still be able to receive calls?

OpenPhone, predominantly an internet-dependent service, extends some functionalities offline. Users can set up call forwarding to a designated number, ensuring crucial calls are not missed without internet connectivity. Voicemails are recorded and accessible offline, becoming available once the connection is restored. However, activities like making calls, sending texts, or accessing advanced features within the OpenPhone platform necessitate a stable internet connection.

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