How to Cancel Braze - Subscribed.FYI
Customer Relationship Management


Braze is a leading customer engagement platform trusted by global brands to ingest real-time customer data, orchestrate cross-channel marketing campaigns, and continuously evolve engagement strategies for personalized interactions and long-term loyalty.

How to Cancel Braze

Are you looking to cancel your subscription with Braze? Whether you’re exploring other options or your business needs have shifted, cancelling your subscription is a simple process. Follow the steps below to cancel your Braze subscription hassle-free.

Step 1: Visit the Braze Website

To begin the cancellation process, head over to the Braze website. Once on the website, navigate to the section where subscription management is handled. This may be located in your account settings or under a specific subscription tab.

Step 2: Log in to Your Account

If you’re not already logged in, you’ll need to do so using your credentials. Access your account dashboard to proceed with the cancellation process. If you’ve forgotten your password, most platforms offer a Forgot Password option to reset it.

Step 3: Locate Subscription Settings

Once logged in, find the section in your account settings that pertains to subscriptions. This section may be labeled as Subscription Management, Billing, or something similar. Click on this section to continue.

Step 4: Review Subscription Details

Before cancelling your subscription, take a moment to review the details of your subscription. This includes the type of subscription you have, any associated benefits, and the billing cycle. Make sure you understand the consequences of cancellation, such as losing access to certain features or services.

Step 5: Initiate Cancellation

Within the subscription settings, look for an option to cancel your subscription. This could be a button that says Cancel Subscription or something similar. Click on it to start the cancellation process.

Step 6: Provide Feedback (Optional)

Some platforms may ask for feedback on why you’re cancelling your subscription. If prompted, take the opportunity to provide feedback as it can help Braze improve their services. Share your thoughts before proceeding with the cancellation.

Step 7: Confirm Cancellation

After initiating the cancellation, you may be asked to confirm your decision. This is your final chance to reconsider before the cancellation is finalized. Confirm your decision to proceed with the cancellation.

Step 8: Verify Cancellation

To ensure that your subscription has been successfully cancelled, check for a confirmation message or email from Braze. This confirmation will indicate that your subscription will not renew in the future.

Additional Resources:

  • Braze Homepage: Explore more about Braze and their customer engagement platform.
  • Contact Braze: If you encounter any difficulties or have questions about the cancellation process, reach out to the Braze support team for assistance.

Cancelling your subscription with Braze is a straightforward process that can be completed through their website. By following the steps outlined in this guide, you can navigate the cancellation process smoothly and confidently. If you have any further inquiries or concerns, don’t hesitate to contact Braze for support.

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